Is Seamless OmniChannel Possible? How to Avoid Supply Chain Technology Hiccups

Cerasis

Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true. This naturally creates a large pool of data, and 3PIs have the technology to leverage this data to build and improve omnichannel supply chains.

5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

Cerasis

Manufacturers have always struggled to know their customers. But, modern businesses have grown to encompass an omnichannel sales opportunity. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service.

Tips for Retailers (And All Shippers) to Overcome the Amazon Effect

Cerasis

retailers conducted by NRF and Forrester Research surveyed the key metrics of 195 apparel, footwear, general merchandise, home furnishings and personal care retailers, and determined that the average cost to fulfill an order is $10 (shipping + fulfillment costs).

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The Top 10 Supply Chain Blog Posts from 2017

Cerasis

Today, is day two of our annual year-end series highlighting the top blog posts in each of our 5 main categories: Manufacturing , Supply Chain , Logistics , Transportation Management , Freight. How can you apply the digital supply chain for effectiveness including going omnichannel.

What Should Be the Role of the Store?

Supply Chain Shaman

While there is talk about omnichannel, we are far away from making it a reality. The traditional metrics within each silo are a barrier. We are currently only registering manufacturers, retailers and distributors. I love retail research.

Three New Ways Retailers Can Improve Inventory Performance

ToolsGroup

But omnichannel retail is causing retailers to revisit practices like this and explore a new approach that flips the sequence, using analytics to first determine what is likelier to sell, then deciding what to carry. Editor's Note: There will be no blog post next week.

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How a WMS Helps Retailers Execute Click & Collect Capabilities

Veridian Solutions

Click and collect makes up a portion of true omnichannel supply chains, allowing customers the freedom to shop online and pick up products in the store. Because retailers are increasingly going omnichannel as a result of the “Amazon Effect,” retailers have started using stores-as-a-distribution center (SaaDC). Although this may not seem like a metric to track, knowing the amount of time necessary to pick a click and collect order is essential to making it profitable.

How a WMS Helps Retailers Execute Click & Collect Capabilities

Veridian Solutions

Click and collect makes up a portion of true omnichannel supply chains, allowing customers the freedom to shop online and pick up products in the store. Because retailers are increasingly going omnichannel as a result of the “Amazon Effect,” retailers have started using stores-as-a-distribution center (SaaDC). A Guide to the Warehouse Metrics Supply Chain Execs Should Track. Click and collect is not a new concept.

Top 5 Trends to Know to Compete with Amazon’s Supply Chain

Cerasis

Per IDC Manufacturing Insights , the use of robotics will become more platform based through robot-as-a-service, reducing costs of deployment and maintenance. Companies expanded e-commerce and omnichannel solutions simultaneously as well, reports Steve Banker of Logistics Viewpoints. Aside from the new administration, Amazon’s supply chain continued push deeper into new and existing markets will define additional trends in the supply chain throughout the coming year.

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E-commerce and the Digital Path to Purchase

Enterra Insights

From rapid order intake to omnichannel order fulfillment to establishing the optimal distribution network to meeting next-day or same-day delivery windows, both retailers and manufacturers must innovate, adapt and evolve — or get knocked out their respective markets.”[2]. By every big-picture metric, social media and ecommerce should be a match made in heaven.

Artificial Intelligence and the Future of Retail

Enterra Insights

And] 30% of major retailers will adopt a retail omnichannel commerce platform that integrates a data analytics layer that centrally orchestrates omnichannel capabilities.” He explains, “This transformation requires a cultural shift of traditional retailers (as well as designers and manufacturers) that is centered on optimizing data and leveraging consumer insights to offer products and services that shoppers want.

Collaboration and Visibility in the Supply Chain

Oracle SCM

Often this data is rolled up organizationally, geographically or in distribution through performance metrics or key performance indicators (targets change with these roll ups). A high-tech contract manufacturer was growing rapidly through acquisition. Tom McDonough , Sr.

Is A Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

Supply Chain Shaman

An example is the understanding of the shopper across the moments of truth in omnichannel strategies. Instead, companies link suppliers to multiple signals: manufacturing production plans; distribution requirements; and current inventory positions, to help suppliers better plan for supply.

50 expert tips on logistics planning and strategy

6 River Systems

As the biggest players in fulfillment, distribution and omnichannel retail continue to push boundaries, logistics and planning strategists are forced to innovate. ” — 7 Metrics You Need to Streamline Your Warehousing Processes , Aero Fulfillment; Twitter: @AeroFulfillment.

Digital Inventory Management Key Battleground in Transformation of Brick-and-Mortar Retail

Veridian Solutions

As a result, brick-and-mortar retail has become more focused on digital inventory management, a building block in the road to omnichannel supply chains , than in the past. Retailers must approach inventory management from a channel- and customer-specific point of view, while considering the needs of the omnichannel supply chain as a seamless system. A Guide to the Warehouse Metrics Supply Chain Execs Should Track.

Fix Your Retail Supply Chain to Make the Last Mile Count

Logistics Bureau

If your company is trading in the fast-paced arena of omnichannel retail , this is one buzzword you really need to pay attention to. Manufacturing and Supply for the Last Mile. Is your company a manufacturer? The metrics and KPIs described here are of course, fairly generic.

Food Recalls and WMS: Benefits of Recall Functionality in a Warehouse Execution System

Veridian Solutions

A Guide to the Warehouse Metrics Supply Chain Execs Should Track. The method of an integrated, robust WES allows supply chain managers to help manufacturers, or growers and harvesters in the case of produce, discover and act upon problems that led to contamination.

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2D Barcodes in Warehouse Management: Why Aren’t We All Using Them?

Veridian Solutions

While this was great when the supply chain moved from manufacturer to distribution center to brick-and-mortar store and then to the customer, the continuous complex growth of the modern omnichannel supply chain has rendered the 1D barcode less effective. A Guide to the Warehouse Metrics Supply Chain Execs Should Track. The use of barcodes in the supply chain is nothing new.

Automation in the Warehouse: It’s All About Capacity

Veridian Solutions

Automation in the warehouse is essential to meeting the growing demand of e-commerce and the blending of traditional supply chain channels into the omnichannel supply chain. A Guide to the Warehouse Metrics Supply Chain Execs Should Track. Average warehouse capacity utilization among manufacturers sits at 68 percent, reports Roberto Michel of Logistics Management.

6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

Additive manufacturing, perhaps better known as 3D printing, is a software-based process that looks increasingly likely to place manufacture of some products into the hands of the end customer, and where it does not achieve this, may nevertheless eliminate many supply chain stages and processes for products that can be created by this fully automated method of production. While the lean concept was born from the world of manufacturing, agility came largely from software development.

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Food Recalls and WMS: Benefits of Recall Functionality in a Warehouse Execution System

Veridian Solutions

A Guide to the Warehouse Metrics Supply Chain Execs Should Track. The method of an integrated, robust WES allows supply chain managers to help manufacturers, or growers and harvesters in the case of produce, discover and act upon problems that led to contamination. Manufacturers and everyone in the supply chain can remove affected products, thereby preventing the spread of illness. The threat of food-borne illness marred the 2018 Thanksgiving holiday.

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Reverse Logistics: Who Does it Well?

Logistics Bureau

Manufacturers may recall stock because of flaws or to replace older products with newer ones. In a manufacturing plant, reverse logistics performance is tied to the money or materials that can be recovered cost-effectively from the returned product. Retailers have often been faster than manufacturers to move to the requisite technology. It makes sense to run reverse logistics as a profit centre with corresponding KPI and metrics.

Omni-Channel Supply Chains Are Changing Everything You Ever Learned in School…

Supply Chain View from the Field

A senior executive from a large global manufacturer came to speak in my MBA class this week, and discussed the major shifts in global business that was occurring due to the emergence of omni-channel capabilities in the supply chain. To give you an idea of what this is doing, the classic retail metrics, “same store sales” and “sales per square foot”, are no longer being reported by Macy’s department stores.