Key Takeaways from Forrester’s CSR Study (Plus Checklist!)
ivalua
OCTOBER 4, 2021
During a recent webinar, Forrester’s Principal Analyst Duncan Jones and Ivalua’s CMO Alex Saric discussed research findings from Forrester’s recent study, “?? Encouraging a positive public perception of the brand came in third, followed by improving products and services, and meeting employee expectations.
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