Self-Checkout Turns Customers into Employees and Employees into Security Guards
Enterra Insights
APRIL 2, 2024
On the other hand, you (and/or less honest customers) are the retailer’s problem. The Extent of the Problem Some people deliberately fail to scan all the items believing they deserve a tip for being an unpaid employee of the retailer. ”[3] All retailers, not just grocers, are suffering from inventory losses.
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