6 Ways to “Refresh” Your Supply Chain Operations: Part III
APRIL 28, 2016
Delighting the customer should be every organization’s goal, and “good enough” supply chain performance will no longer do in today’s competitive environment. Customers simply expect that you can deliver on your promise, and one key way to ensure you meet your commitments is by adopting a segmentation approach. For example, if a customer wants a product quickly regardless of cost, you can develop a supply chain process that accommodates that user type and charge a premium.