Remove 2002 Remove Eliminating Excel in Purchasing Remove Manufacturing Remove Warehousing
article thumbnail

Supply Chain as a Service (SCaaS): A Golden Opportunity for the Supply Chain Industry

SCMDOJO

SCaaS will guide companies to achieve strategic value by improving Manufacturing as a Service, Fulfillment as a Service, and Warehousing as a Service. Supply Chain as a Service (SCaaS) is a new approach to managing the complex process of getting products from manufacturers to consumers. In a study conducted by Nicholson et al.

article thumbnail

Throwback Thursday

Supply Chain Shaman

The operating margin for the medical device industry is 4X that of the automotive manufacturer and 2x the margin of the hospital. There is an inverse relationship between margin and supply chain excellence. Zimmer’s strategic framework focuses on growth, operational excellence and prudent capital allocation. It matters more.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Seasoned Leadership in Actionâ„¢! An Interview with Michael Massetti, VP at Gartner!

Supply Chain Game Changer

The biggest career transformation for me was after leaving Dell when I joined Lucent in 2002 and entered supply chain in technology sourcing. Our team was recognized for our unique configure-to-order process for our microprocessors as a finalist in the Supply Chain Council’s Operational Excellence award in 2011.

Gartner 74
article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. Foundational to supply chain excellence is the reliability of delivery, quality, and service. The Sleep Number Story of Supply Chain Excellence. Customer Service Failure.

article thumbnail

VTech: A Story of a Supply Chain Leader

Supply Chain Shaman

Initially, this led to operating losses and write-offs and was turned around in 2002. Today the Company’s core businesses are cordless phones, contract manufacturing services and children learning products. The North American operation is the top manufacturer in the US cordless market. Slowly, my process thinking evolved.