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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience?

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Kohl’s COO Sona Chawla to Keynote RILA 2018 Retail Supply Chain Conference

Supply Chain Network

Arlington, VA – Today, the Retail Industry Leaders Association (RILA) announced Sona Chawla, Kohl’s chief operating officer, will be the keynote speaker at the 2018 Retail Supply Chain Conference. Walgreens SVP of Supply Chain and Logistics, Reuben Slone. • Retail Prophet and Futurist Doug Stephens.

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How Returns Management Works: Process, Tips, & Best Practices

Unleashed

It covers every aspect of dealing with customer returns, including policy management, reverse logistics, customer service, returned goods inventory management , and developing strategies to reduce return rates. One paper from the University of Texas at Arlington suggests that lenience may yield better results than strictness.