Say Customer Service and Mean It
Supply Chain Shaman
OCTOBER 2, 2020
As a result, when I turned on the new washer, I ruined the appliance. Lowes ordered a new washer, but due to replenishment issues and the lack of visibility in their system, they could not tell me when to expect the replacement. In my work with clients, customers bandy about the term “customer-centric supply chain.”
285 
Let's personalize your content