Customer Service Manufacturing North America Procurement Analytics 
Supply Chain Shaman
JANUARY 31, 2022
Companies that viewed the pandemic as another risk management event will struggle the most with Q1 and Q2 earnings reports. Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. Focus on Cost. Manufacturing equipment lead times were 19 months.
Supply Chain Shaman
FEBRUARY 7, 2022
Companies that viewed the pandemic as another risk management event will struggle the most with Q1 and Q2 earnings reports. Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. Focus on Cost. Manufacturing equipment lead times were 19 months.
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Supply Chain Shaman
JANUARY 8, 2014
. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.
Zipline Logistics
MAY 25, 2021
Everything from food and beverage products to home improvement items saw a significant consumption bump as buyers, sidelined by pandemic restrictions, diverted their purchasing habits from experiences to consumer goods. The study analyzed supply chain performance at manufacturers, wholesalers, and retailers throughout 2020.
Logistics Viewpoints
MARCH 6, 2023
GEON Performance Solutions purchases plastic pellets and add plastic compounders to make products of different strength, resilience, and flexibility. Ideally, IBP adds a stronger financial perspective to the process that in theory optimally balances customer service with profitability and even cash flow. Dean Sorenson concurs.
Logistics Bureau
APRIL 3, 2023
To date, most of our content has covered topics related either to logistics or manufacturing outsourcing. Read on to learn how you can make your supply chain function with less cost, greater efficiency, and improved customer service —or perhaps all three—by handing off some relevant activities to an external contractor.
The Logistics & Supply Chain Management Society
JUNE 30, 2022
The experience stems from the ground up as an operator, then assuming global roles spanning Asia, Europe, and North America and the journey has been incredibly exciting and fulfilling. We managed the supply chain for China’s largest manufacturer with close to US$500m in logistics spend. This is in a position to shift again.
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