Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. For the largest retailers, short shipping results in fines and penalties. “I’ll Meanwhile, customer service levels improved by 2%.

Supply Chain Planning Software 211

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 211

GlobalTranz

OCTOBER 2, 2017

According to Mitchell’s NY , last mile logistics is seen as the least efficient leg of shipping, and it accounts for up to 20 percent of the total shipping cost of a product. Retailer differences in SKUs and returns options for both e-commerce and brick-and-mortar store purchases can complicate the issue. Be Consumer-Centric.

Inventory Reduction 363

Inventory Reduction Cost Reduction Strategies Logistics Network Optimization Software Supply Chain Strategy 363

Logistics Viewpoints

SEPTEMBER 4, 2023

Transportation procurement needs to support both customer service and a company’s internal supply chain goals. Depending on the product, their customers are consumer goods companies, retailers, food service distributors and restaurant chains. Simmons has highly demanding internal and external customers.

Procurement Solutions 207

Procurement Solutions Procurement Analytics Manufacturing Procurement Optimal Sourcing 207

GlobalTranz

OCTOBER 10, 2017

Using technology to improve last mile metrics is essential to driving last mile costs down, but how do shippers know if the technology is helping or hurting? Essentially, shippers need to track these 11 metrics. On-Time Deliveries Are King of Last Mile Metrics. On-Time Deliveries Are King of Last Mile Metrics.

Metrics 153

Metrics Cost Reduction Strategies Logistics Network Optimization Software Waste Reduction 153

GlobalTranz

OCTOBER 5, 2017

Last mile e-commerce, last mile technology, last mile metrics and white glove services make standard shipping conversations seem like child’s play, and the new focus on the last mile is anything but. Leveraging Metrics, Shippers Find Better Ways to Excel at Customer Service and Last Mile Services.

Logistics Network Optimization Software 142

Logistics Network Optimization Software Logistics Supply Chain Software Supply Chain Strategy 142

Intelligent Audit

JANUARY 21, 2021

On-time shipping performance remains one of the most critical factors for shippers of choice. Keeping customer satisfaction high and remaining focused on crucial business smart goals becomes essential focus points for logistics managers. Not enough planning before, during, and after shipping.

Shipping 40

Shipping Logistics Network Optimization Software Expense Reduction Supply Chain Planning Software 40

Supply Chain Shaman

MARCH 18, 2018

Snow fell last night as I worked on my last Supply Chain Metrics That Matter report. The concept of the Effective Frontier is that best in class companies align functional metrics to balance growth, cost, inventory and Return on Invested Capital (ROIC) performance while balancing customer service metrics.

Optimal Sourcing 173

Optimal Sourcing Supply Chain Planning Software Supply Chain Optimization Supply Chain Design Software 173

Unleashed

APRIL 9, 2024

To measure how effective a company is at delivering complete orders on time, you can use the aptly named On Time in Full (OTIF) metric. OTIF meaning On Time in Full (OTIF) is a supply chain management metric that tracks a supplier’s ability to meet delivery promises. Why is OTIF an important supply chain management metric?

Vendor Strategies 52

Vendor Strategies Inventory Reduction Waste Reduction Cost Reduction Strategies 52

Veridian Solutions

JANUARY 23, 2019

retailers, up to 72 percent, lack click and collect capabilities, reports DC Velocity. Click and collect makes up a portion of true omnichannel supply chains, allowing customers the freedom to shop online and pick up products in the store. Unfortunately, retailers lack the capabilities necessary to offer the service.

Retail 49

Retail Eliminating Excel in Purchasing Omnichannel Procurement Analytics 49

Unleashed

MAY 20, 2024

Eric Artz, president and CEO of the retail and outdoor recreation giant REI Co-op, didn’t let a 2.4% With the right Electronic Data Interchange set up between partners you can achieve the fabled ‘one up, one down’ supply chain visibility we’re all supposed to strive for – on selected metrics at least. “Where to begin?

Supply Chain Planning Software 52

Supply Chain Planning Software Forecasting Software Logistics Network Optimization Software S&OP 52

Veridian Solutions

JANUARY 14, 2019

retailers, up to 72 percent, lack click and collect capabilities, reports DC Velocity. Click and collect makes up a portion of true omnichannel supply chains, allowing customers the freedom to shop online and pick up products in the store. A Guide to the Warehouse Metrics Supply Chain Execs Should Track. Download WhitePaper.

Retail 40

Retail Eliminating Excel in Purchasing Procurement Analytics Omnichannel 40

GlobalTranz

JUNE 30, 2017

Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. In addition, customers are continuing to demand lower prices and free shipping.

Manufacturing Procurement 205

Manufacturing Procurement Manufacturing Procurement Analytics Price Reduction 205

Supply Chain Shaman

OCTOBER 2, 2020

However, when I ask him to define the customer in a B2B context where corporations deal with multiple roles and personas, he struggles. The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. Customer Service Failure. The response is a long sigh.

Customer Service 307

Customer Service Supply Chain Design Software Supply Chain Planning Software Supply Chain Design 307

Enterra Insights

APRIL 22, 2019

Reporting on this development, Jennifer Smith ( @jensmithWSJ ) and Sarah Nassauer ( @SarahNassauer ) write, “Looking to cut inventory while meeting e-commerce demands, the retailer wants more of the goods it orders delivered on time and in full. ” Walmart’s latest move is likely to increase supplier angst.

Procurement Analytics 113

Procurement Analytics Manufacturing Procurement KPI Purchasing Skills 113

GlobalTranz

DECEMBER 29, 2014

If the product is defective, the customer would return the product. The manufacturing firm would then have to organise shipping of the defective product, testing the product, dismantling, repairing, recycling or disposing the product. Customer service is essential to getting and keeping your online customers.

Logistics Network Optimization Software 243

Logistics Network Optimization Software Reverse Logistics Manufacturing Procurement Logistics 243

Unleashed

OCTOBER 30, 2023

When it comes to customer service, how you manage your WooCommerce order fulfilment plays a vital role in meeting customer expectations. WooCommerce order fulfilment refers to the processes involved in completing customer orders through an online WooCommerce store.

Inventory Management Software 52

Inventory Management Software Manufacturing Procurement Procurement Solutions Material Savings 52

Veridian Solutions

AUGUST 26, 2019

For example, increased visibility within shipping processes may open the door to instances of overbilling or inaccurate rate invoicing. Enables agile management, responding to changing demands within your network, and further reducing risk of poor customer service. What Do Retailers Need to Do Right Now?

Supply Chain Planning Software 40

Supply Chain Planning Software Supply Chain Software Supply Chain Visibility Supply Chain Network Software 40

Logistics Bureau

AUGUST 10, 2017

If your company is trading in the fast-paced arena of omnichannel retail , this is one buzzword you really need to pay attention to. Perhaps the most important question to ask yourself is “Do we want our last mile services to compete on price or quality? That’s what you’ll find covered in this post. The Human Touch.

Supply Chain Planning Software 44

Supply Chain Planning Software Cost Reduction Strategies Inventory Reduction Price Reduction 44

Talking Logistics

JULY 6, 2017

A reporter recently asked me how, in my view, the shipping industry would make money in the coming years. In the past, growth came from scale: mega-ships, port infrastructure, and buffer. Today, the answer is very different: shippers and service providers must operate smarter, not bigger. Putting it Into Practice.

Predictive Analytics Software 101

Predictive Analytics Software Logistics Network Optimization Software Forecasting Software Demand Planning Software 101

Supply Chain Action Blog

AUGUST 26, 2018

There is no industry where this Cycle is more challenging today than in retail, but the principles apply across most industries. This is especially relevant for retailers. Redesigned, retail supply chains, enabled with analytics and augmented reality, are not only meeting, but raising consumer expectations.

Supply Chain Planning Software 40

Supply Chain Planning Software Supply Chain Software Modeling Supply Chain Planning 40

TMC

JUNE 8, 2017

Therefore, it is very important for businesses to check numbers periodically and really understand which key metrics need to be reviewed regularly to provide a good representation of their overall health. For example, a perfect on-time delivery (OTD) is meaningless if the product shipped is the wrong one. Leverage technology!

Supply Chain Planning Software 62

Supply Chain Planning Software Supply Chain Software Logistics Network Optimization Software Supply Chain Planning 62

SCMDOJO

AUGUST 4, 2023

trillion loss was recorded by retailers due to inventory mismanagement. By having a leaner inventory, you can better forecast demand and ensure that you have enough stock to meet customer needs without overstocking. This reduces the chances of lost sales and the associated costs of rush orders or expedited shipping.

Inventory Reduction 92

Inventory Reduction Material Savings Cost Reduction Strategies Waste Reduction 92

Supply Chain Shaman

AUGUST 11, 2016

I want to understand why some companies outperform on the Supply Chain Metrics That Matter while others do not. The Delta Medallion customer service agent told me that she had never seen anything quite like it. In the case of the consumer supply chain is the customer, the retailer, the shopper or the user?

Cost Reduction Strategies 150

Cost Reduction Strategies Inventory Reduction Price Reduction Supply Chain Strategy 150

Unleashed

AUGUST 16, 2023

A backorder is a customer order that could not be fulfilled immediately but will be shipped out once the ordered items become available. Putting an item on backorder reserves future stock for a specific customer. A backordering strategy maintains a customer’s interest and loyalty while the company manages its inventory.

Procurement Solutions 52

Procurement Solutions Sourcing Strategies Manufacturing Procurement Inventory Reduction 52

Supply Chain Shaman

JUNE 6, 2013

With the shift of power to the retailer, both have had to add headcount to manage the increased demands for sales to staff account-specific teams to better manage against retailer expectations. Closing the gaps happens when there are aligned metrics, clarity of vision and aligned planning processes. Metrics Alignment.

Supply Chain Planning Software 282

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Scenario Planning 282

SCMDOJO

JUNE 14, 2023

For instance, a company can define and execute an order processing pipeline with Orchestration, which automates an order’s creation, tracking, and shipping. This eliminates manual tasks like creating shipping labels, making order processing more efficient and cost-effective.

3PL 80

3PL Supply Chain Design Software Prescriptive Analytics Software Inventory Management Software 80

Unleashed

DECEMBER 10, 2023

Integration and customisation – Effective OMS and ERP systems easily integrate with other software applications, including your eCommerce platforms, payment gateways, and shipping services. An OMS can manage your entire order lifecycle, from the moment a customer places an order until the order is fulfilled or returned.

Inventory Management Software 52

Inventory Management Software Supply Chain Design Software Supply Chain Planning Software Demand Planning Software 52

TMC

JUNE 8, 2017

Therefore, it is very important for businesses to check numbers periodically and really understand which key metrics need to be reviewed regularly to provide a good representation of their overall health. For example, a perfect on-time delivery (OTD) is meaningless if the product shipped is the wrong one. Leverage technology!

Supply Chain Planning Software 59

Supply Chain Planning Software Supply Chain Software Logistics Network Optimization Software Supply Chain Planning 59

ThroughPut

DECEMBER 8, 2023

Furthermore, the prescriptive capabilities offered by analytics enable organizations to navigate customer service concerns, labor unrest, and traffic patterns while saving precious time. These analytics techniques serve as essential tools to transform descriptive metrics into actionable insights and informed decisions.

Prescriptive Analytics Software 52

Prescriptive Analytics Software Optimal Sourcing Modeling Procurement Analytics 52

Cognira

JANUARY 8, 2024

Retail Promotions: A Key Strategy for Sustaining Customer Retention January 8, 2024 Promotions Home In the dynamic realm of retail, promotions have become a crucial element for retailers aiming not only to boost immediate sales but also to fortify their customer retention.

Procurement Analytics 52

Procurement Analytics Strategy Price Mitigation Strategies Retail 52

GlobalTranz

OCTOBER 20, 2017

Last mile eCommerce, last mile technology, last mile metrics and white glove services make standard shipping conversations seem like child’s play, and the new focus on last mile is anything but. Leveraging Metrics, Shippers Find Better Ways to Excel at Customer Service and Last Mile Services.

Logistics Network Optimization Software 122

Logistics Network Optimization Software Logistics Procurement Analytics Cost Reduction Strategies 122

GlobalTranz

JULY 25, 2016

It keeps companies from hiking their prices on consumers, and it encourages businesses to produce better products and meet customers’ expectations. While competition is good, it is often forgotten when thinking about shipping. Consumers are not satisfied with standard shipping anymore. What Is Carrier Selection?

Negotiating Skills 120

Negotiating Skills Price Reduction Cost Reduction Strategies Expense Reduction 120

Veridian Solutions

SEPTEMBER 26, 2018

What’s Wrong With Omnichannel Supply Chain Strategy and Customer Service? Retailers are simply spreading their services too thin and creating new offerings in response to the Amazon Effect has had nominal results. A Guide to the Warehouse Metrics Supply Chain Execs Should Track. Download WhitePaper.

Inventory Reduction 49

Inventory Reduction Price Reduction Cost Reduction Strategies Supply Chain Strategy 49

ThroughPut

MAY 3, 2024

With the help of the best Logistics Management Software, you can effectively manage the multifaceted process involved right from the production cycle to the delivery of raw materials to shipping the finished products to the consumers. Companies started looking for software that can help move products and services from point A to B.

Procurement Solutions 52

Procurement Solutions Logistics Network Optimization Software Supply Chain Planning Software Prescriptive Analytics Software 52

ShipBob

SEPTEMBER 24, 2021

Warehouse key performance indicators (KPIs) are metrics associated with warehouse performance. Saves retailers money. That’s why it’s essential to track certain ecommerce KPIs that identify how your warehouse operation is influencing the customer experience, such as order accuracy and shipping times.

Optimal Sourcing 52

Optimal Sourcing Warehousing Inventory Reduction Inventory Management Software 52

Talking Logistics

MAY 17, 2013

UPS App For iPad Advances Suite Of Customer Technology Offerings. Chainalytics Creates New Metrics for Demand Planning Consortium. Retail Import Growth Expected To Slow Significantly Over Summer ( NRF ). In related news, Maersk downgraded its forecast for ocean shipping demand.

Logistics Network Optimization Software 145

Logistics Network Optimization Software Supply Chain Planning Software Supply Chain Design Software Forecasting Software 145

ShipBob

DECEMBER 23, 2021

Online shoppers expect a fast, effortless, and inexpensive experience with your brand, which requires a fulfillment center that picks , packs, and ships accurate orders at lightning speeds. Experience in analyzing metrics and data-driven decision-making. Managing internal reports, such as warehouse staff and customer service staff.

Supply Chain Planning Software 52

Supply Chain Planning Software Negotiating Skills Optimization Software Logistics Network Optimization Software 52