customer-success 
QAD
AUGUST 31, 2023
The key to successful governance is change control, sticking to the plan and saying NO to scope change. Ownership and self-sufficiency are critical for the success of a project, post go live, as this ensures adoption and flexibility as your market and business changes. Governance is always discussed but rarely applied effectively.
Enterra Insights
JULY 12, 2022
In a digital-centric world, how customers interact and align with brands is far different — meaning CPG companies can no longer rely on retailers alone for sales and customer feedback.”[3] Above all, it empowers enterprises with the flexibility and foresight to pave new pathways for sustained success.” ”[7].
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IT Supply Chain
FEBRUARY 27, 2024
By Simon Fielding (pictured) Content Writer The post How Customer Communication Management Tools Lead to Business Success appeared first on IT Supply Chain.
Arena Solutions
AUGUST 23, 2022
We asked Arena Customer Success Coach Lori Austin to tell us more about her role and discuss how she helps companies address these challenges through the adoption of cloud-based product lifecycle management (PLM) software. After working at Riverwood for several years, I applied for the customer success coach position at Arena.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. The most challenging obstacles to data-driven marketing success. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance.
ToolsGroup
NOVEMBER 30, 2020
With Service Optimizer 99+ (SO99+) ToolsGroup’s manufacturing customers commonly achieve a 10-30% reduction in inventory, improve product availability to 96% or better, and reduce overhead (such as overtime and expedited freight) by 50%. ToolsGroup’s manufacturing customers commonly achieve: 10-30% reduction in inventory.
Provenance
MAY 14, 2021
Our customers are leading global enterprises and fast-growing independent brands and retailers in food, drink, beauty and fashion, where we believe we can drive the greatest change. You will partner closely with other Provenance team members, including the Customer Account Manager, Product Lead, Technical Implementation & Support.
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Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
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Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.
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Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.".
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
Speaker: Glenn Koepke, Andy Johnson, and Steve Rotter
In this webinar you’ll discover: The 5 critical areas where supply chain leaders are driving real results The “steps to success” to ensure you can achieve maximum ROI Impressive customer examples to prove the art of the possible
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Global competition, extreme weather, increasing customer expectations, and mounting regulatory action – together with disruptions from the pandemic – have made it critical to gain visibility and in-the-moment agility at every point in the chain. 4 customer success stories. Supply chains have been modernizing for years.
Speaker: Irina Rosca, Director of Supply Chain Operations, Helix
As we plan for the world of eCommerce and the customer expectation of quick, free shipping, our ability to forecast is turned on its head. If we're going to offer the speed of shipping and variety of inventory that today's customers have come to expect, there are a lot of different questions that need to be asked.
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