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2020 Year in Review: Retail Upended, Reset Continues

Multichannel Merchant

As 2020 comes to a close, it’s time to reflect back on a wild and crazy year in retail, to paraphrase the Festrunk brothers from Saturday Night Live. Retail store closure and bankruptcy filings, already a steady beat before the pandemic, accelerated in pace. Postal Service added surcharges in 2020.

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