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The Impending Ocean Carrier War on Last Mile Fulfillment

Freightos

Even closer to end customers, in August, Maersk acquired Visible SCM, a Utah-based B2B/B2C company, which handles over 200,000 orders a day across nine fulfillment centers, as well as a European counterpart. Amazon has made a habit of excelling at logistics to retain end customers and third party sellers. Image via StarAir.dk).

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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Foundational to supply chain excellence is the reliability of delivery, quality, and service. The Sleep Number Story of Supply Chain Excellence. Defining the Customer Experience Through Supply Chain Excellence.

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Nursing Hospital and Healthcare Supply Into a New Age

Logistics Bureau

Vendor-managed Inventory. While this form of inventory management may not totally transform a healthcare supply chain, many healthcare providers have turned to VMI as a way to improve service and cost performance. Utah-based health system Intermountain Healthcare is another provider to take the in-house option.