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The Top 15 Retail Trends for 2022

ToolsGroup

The wonderful world of retail. The Retail Trends Shaping How We Shop in 2022. From a digitally-transformed shopping experience to global supply chain disruptions and a pandemic that refuses to quit, there’s one thing retailers can count on: People are always going to shop. My credit card statement will also attest to this fact).

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Consumers and Retailers Have Embraced Omnichannel Operations

Enterra Insights

And — in what could be boon or bane for manufacturers and retailers — today’s consumers are quite willing to abandon their once-preferred brands in favor of new ones that offer value or novelty.”[1] One retail sector that witnessed a dramatic rise in online purchases during the pandemic was the grocery sector. during 2020.

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How to excel in last mile delivery

DELMIA Quintiq

Sixty-one percent of consumers said the availability of same-day delivery would make them more loyal to a retailer, yet only one percent would be willing to pay for full delivery costs. Grocery retailers that want to excel in this space — while protecting their bottom line — need to optimize their logistics planning.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. There are lots of reasons for retailers to love loyalty programs. 6 Examples of Excellent Customer Experiences. Their time is highly valued.

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

So, rather than get overly prescriptive, I’ll use this blog post to highlight some companies that have achieved success through excellence in inventory management , and outline some of the most effective elements of their strategies. In other words, it will be different for every enterprise or organisation.

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Digital Path to Purchase Decreases Retailers’ Reliance on Holiday Shopping

Enterra Insights

Traditionally the holiday shopping season has been a make-or-break time for retailers. It’s still important, but Lauren Thomas ( @laurenthomas ) reports, “Coresight Research … says the holiday season is becoming ‘less important’ for retailers, with more shopping taking place online throughout the year.

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Demand Planning. When The Answer To Two Simple Questions Is Not So Simple.

Supply Chain Shaman

The Center of Excellence at the company wanted to improve base-level capabilities but struggled to move forward due to the traditional views of the planning team, which they felt were self-serving. The team was not calibrated on the role of forecasting and the basics around process excellence. Definition. Merriam-Webster.