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The Impending Ocean Carrier War on Last Mile Fulfillment

Freightos

Even closer to end customers, in August, Maersk acquired Visible SCM, a Utah-based B2B/B2C company, which handles over 200,000 orders a day across nine fulfillment centers, as well as a European counterpart. Amazon has made a habit of excelling at logistics to retain end customers and third party sellers. Image via StarAir.dk).

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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The Sleep Number Story of Supply Chain Excellence.

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Nursing Hospital and Healthcare Supply Into a New Age

Logistics Bureau

Orders are typically placed by different factions within a single facility, and fulfilled by multiple manufacturers, wholesalers and distributors. On the other hand, a number of the larger US healthcare providers have opted to buy or lease their own distribution centres and run their own truck fleets.