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The B2B’s Final Mile with Steve Lopez

The Logistics of Logistics

Steve Lopez and Joe Lynch discuss B2B’s final mile. Steve is the Vice President of Partnerships at FRAYT , an on-demand, last mile delivery solution that enables businesses to meet their customers’ same-day expectations, comparable to Amazon’s level of service. Between February 2018 and May 2022, revenue skyrocketed by 1600%.

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Understanding Over the Road Transportation

Logistics Viewpoints

When looking at over the road transportation, there are first mile, middle mile, and last mile deliveries. First mile is a trip to a local or regional transportation or distribution hub. The middle mile connects a distribution hub on one side of the country to a hub on the other side. There were 13.86

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Last Mile Logistics: Why More Shippers Are Expanding Capability Into Last Mile Delivery

GlobalTranz

Last mile logistics remains a confusing part of the modern supply chain. While initially perceived as relatively simple, last mile logistics are much more critical than many shippers realize. The last mile delivery is the actual point of interaction between a given shipper and the customer.

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The Top Three Keys to Creating an Exceptional Customer Experience during National Returns Week

Logistics Viewpoints

For retailers, on the parcel side of ecommerce, one of the largest inbound shipments is returns, with a volume of 10% to 35%, according to Erik Caldwell, President of Last Mile Delivery for XPO Logistics. Automating returns in the final mile will drive efficiency and help reduce costs. How do returns impact retailers?

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Understanding the Profitability of Omnichannel Retail is a Problem

Logistics Viewpoints

Flow paths can include buying online/ship from store; buy online/pickup at store, shop at store/have item shipped from a different store, and many other options as well. First, the rules used to enable an OOM system can be staggeringly complex. These different options offer consumers more choice and more convenience.

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Driving Growth Through Increased Efficiency in the Last-Mile

Logistics Viewpoints

They want technology to deliver last-mile efficiency along with a great customer experience and they want it now. With the growth of e-commerce sales comes an uptick in last-mile deliveries and they are the most costly leg of the retailer to consumer journey. Last-mile delivery accounts for 53% of overall shipping costs.

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The E-Commerce Reset

Cathy Roberson

Post-pandemic business-to-consumer (B2C) e-commerce and the last mile are potential opportunities for retailers. When you see what our trend was in digital in the third quarter versus 2019, we were up 35%," - Jeff Gennette, CEO of Macy's FedEx But for the last-mile carrier, FedEx, e-commerce market growth has not met its expectations.