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5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. But, modern businesses have grown to encompass an omnichannel sales opportunity. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. Lengthen the Buying Cycle Through Interaction.

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Is Seamless OmniChannel Possible? How to Avoid Supply Chain Technology Hiccups

GlobalTranz

Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true.

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Top 6 Retail Trends & Supply Chain Planning Challenges in 2023

Logistics Viewpoints

Continuing Disruptions in Transportation and Sourcing Materials After the pandemic, retailers are faced with new challenges and disruptions due to global conflicts, trade restrictions, and now recessions. They are more likely to shop for discounts and sales and may delay purchases of some items.

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Driving Sustainable Growth Through Supply Chain Resilience

The Logistics & Supply Chain Management Society

As of January 1, 2022, it was taking a company an average of 73 days to deliver goods to truck or rail carriers after booking with an ocean carrier and completing the cross-ocean journey, according to E2open’s Ocean Shipping Index. Brand loyalty is no longer the driver for consumer purchasing decisions.

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What Are Retail KPIs? The Most Important Retail Metrics in 2023

ShipBob

By monitoring particular metrics over time across your online sales, in-store sales, and operations, you’ll gain quantitative insights into your business performance. A retail KPI (or “Key Performance Indicator”) refers to a quantifiable metric used to measure how a retail business is performing. Why are retail metrics important?

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OMS vs ERP: What’s the Difference?

Unleashed

An enterprise resource planning (ERP) system is a software solution that integrates and manages various parts of your business, such as sales, finance, marketing, planning, human resources, and procurement. ERP systems store and report on product information, customer information, order information, and shipping information.

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Top 5 Trends to Know to Compete with Amazon’s Supply Chain

GlobalTranz

Amazon’s purchase of Kiva Robots changed the landscape of robotics in the supply chain. Per IDC Manufacturing Insights , the use of robotics will become more platform based through robot-as-a-service, reducing costs of deployment and maintenance. Technology Will Reshape Procurement Practices. Robotics Will Grow More Versatile.