retail-research-final-mile-delivery-age-customer 
The Logistics of Logistics
JUNE 23, 2022
Retailers and shippers must adapt their strategy to ensure they get the right product, to the right place at the right time to meet the high expectations of consumers/customers. The shopping season will be here before we know it.That’s why retailers and other shippers are investing in and looking to master last mile delivery.
Enterra Insights
APRIL 20, 2021
In 2020, global e-commerce sales growth jumped three years in the first three months of stay-at-home mandates, with a share of overall retail matching 2023 predictions. ”[3] As the digital path to purchase gets more crowded, the pressure on last-mile logistics also increases. .”[3]
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Enterra Insights
DECEMBER 17, 2020
Last mile logistics are going to be a big story this holiday season. Caila Schwartz ( @CailaSchwartz ) , a senior industry strategist at Salesforce Commerce Cloud, reports, “All the traditional last-mile delivery carriers [like FedEx, UPS and DHL] will run out of capacity at some point in the season. like LaserShip Inc.
Locus
JUNE 13, 2022
Amid rising congestion, steep expectations from e-commerce customers, and increasingly complex and costly last-mile fulfillment: how is growth possible? Last-mile excellence is no more optional. Noting that the last mile has become mainstream with customers, it has now become imperative to get it right.
Unleashed
NOVEMBER 1, 2021
And then they were the exclusive realm of big-brand global retailers like Amazon. Automated delivery : Delivery drones are the final piece of the logistics puzzle, automating the last mile of delivery using either driving or flying robots. Fact : ECommerce is not just for retailers. billion to $5.6
Logistics Viewpoints
JULY 9, 2021
Amazon plans to build delivery robot tech in Finland. Amazon has announced that it plans to develop new technology for its autonomous delivery vehicles in Helsinki, Finland. Two dozen engineers will be based at the Amazon Scout Development Center in Helsinki initially, and they will be focused on research and development.
Convey
JUNE 21, 2017
In a study co-authored by EFT and Convey, we asked 200 retail supply chain executives what they had to say about the evolving role of the customer experience in their operations. We found that retailers understand the importance of customer experience, but that current technologies are not addressing CX needs.
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