Enhancing Digital Customer Experience
Enterra Insights
APRIL 14, 2021
René Aerdts ( @ReneAerdts ), Chief Technology Officer at DXC Technology, explains, “Consumers have been conditioned by online retailers like Amazon to expect high service levels, easy-to-use interfaces and customized buying experiences.”[3] “[Retailers] must build security into all new digital products,” Aerdts writes.
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