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5 Can’t-Miss Insights from the Retail Technology Show 2023

ToolsGroup

Omnichannel itself has changed, thanks to the proliferation of sales channels which now include in-store, ecommerce, BOPIS (buy-online-pick-up-in-store), or even ship-from-store options. Short-Staffed Retailers Are Turning to Technology and Automation Another topic that arose was the issue of staffing.

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Honey, I Shrunk the Merchandise! How Missing Merchandise Hurts Retailers

BlueYonder

Retail theft, including organized retail crime, has been very prevalent in the news lately and “shrink” (a term that refers to merchandise that goes missing due to theft, fraud, damage, and other reasons) has been a significant topic for many retailers reporting their earnings. How Can Blue Yonder Help?

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Rethinking Fulfillment with Guy Courtin

The Logistics of Logistics

In the podcast, Guy and Joe discussed the five following topics: Customer expectations. Consumers want lots of options when they buy including but not limited to buy online, pickup at curb (BOPAC), buy online, pickup in-store (BOPIS), home delivery, and traditional retail. Fulfillment flexibility. Fulfillment as a differentiator.

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Omnichannel Operations After the Pandemic

Enterra Insights

” Veridian analysts conclude, “Predictive analytics with omnichannel supply chain management make up one of the most in-demand topics in modern supply chain management. However, predictive analytics only function when a thorough, integrated process for data collection, identification, and analysis exists.”

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Part 2, Insights from the 2021 Logistics Executive Survey: The New Normal of Logistics

BlueYonder

In Part 2, we examine the survey results further and highlight the key points from the LinkedIn Live session on the same topic. To drill down further on the topic of customer experiences, the survey team wanted to understand the most important factors to enhance the experience as the economy transitions to a post-pandemic environment.

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The Consumer Journey Gets More Complex

Enterra Insights

The importance of this channel can be seen in the popularity of “buy online, pick-up in-store” (BOPIS) option frequently used by consumers. Young, “ The neurobiology of human social behaviour: an important but neglected topic ,” National Library of Medicine (Canada), September 2008. [2] ” Footnotes. [1]

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Trends 2022: Retail

Enterra Insights

Shopping options like “buy online pick-up in store” (BOPIS) and curbside pickup became popular. The Capitol One staff reports, “Loss prevention is a hot topic among retailers. With stores shuttered (either temporarily or permanently), even tech-challenged consumers were forced to shop online.

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