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[Video] Supply chain centers of excellence and customer success

Kinaxis

by Melissa Clow This blog is part of a video interview series. Check out the video below as well as links to other supply chain practitioner and Kinaxis executive interviews. Additionally, the center is responsible for developing best practices within the tool. We are their advocate internally.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Today, there’s little reason for customers to stick with a company if they are not satisfied. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Top 10 TikTokers to Take Off your Supply Chain

SCMDOJO

Try this as a tongue twister: “Tripping through tantalizing TikTokers, tenfold to transform your tangled supply chain!” In our digital age, where viral trends dominate, TikTok’s influence now extends to supply chain management. Discover the Top 10 TikTokers reshaping how you view supply chains.

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[Video] Digital Technology and Strategies for Effective Knowledge Sharing

Kinaxis

by Melissa Clow This blog is part of a video interview series. Check out the video below as well as links to other supply chain practitioner and Kinaxis executive interviews. Video] Keysight Technologies: Improving production planning efficiency. Video] Kinaxis – Revolutionizing supply chain planning.

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2022 Ivalua NOW Paris Recap!

ivalua

Ivaluans, customers, sponsors, and prospects gathered at the exquisite Musée du quai Branly – Jacques Chirac to meet, exchange ideas, and collaborate in-person! Below, we’ve summarized Day 1 and Day 2, but stay tuned for video recaps and more photos from Paris! Gartner Peer Insights Customers’ Choice 2022 .

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A Walk on the Beach? A Run for Supply Chain 2020?

Supply Chain Shaman

Some days when I need a pick-me-up, I watch the videos of Theo Jansen’s Strandbeests. I had started this blog post on Friday afternoon. Like the Strandbeest, using these two design elements, the supply chain is more resilient. It might even propel your organization to win the race for Supply Chain 2020.

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L’Oreal: A Beautiful Supply Chain

Supply Chain Shaman

In the process of compiling the Supply Chains to Admire report for last year’s Supply Chain Insights Global Summit , the research team at Supply Chain Insights calculated the rate of supply chain improvement of companies by industry for the period of 2006-2013 and 2009-2013.