article thumbnail

Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. Today, only 4% of companies are the first to buy new technology—a 40% decline from post Y2K in 2001. He asked me to help him understand why his customer service and shipment reliability were poor.

article thumbnail

Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. Today, only 4% of companies are the first to buy new technology—a 40% decline from post Y2K in 2001. He asked me to help him understand why his customer service and shipment reliability were poor.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

When Variability Is Our Only Constant

Supply Chain Shaman

The Normalcy Index calculated weekly by the Economist projects that North America is 67% of the way back to normalcy from COVID, but globally, it is lower at 50% with many flare-ups. More and more vessels will be committed to the China/Europe lanes causing an increase in costs for Asia North America. Please follow.

Modeling 276
article thumbnail

Writing: Working on My Book

Supply Chain Shaman

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Which metrics do you think matter to supply chain excellence? What have you learned?

article thumbnail

Reverse Logistics – What Happens to Stuff We Return?

Operations and Supply Chain Management

Swimsuits and dresses for weddings—you never buy just one,” says Joanie Demer, co-founder of Krazy Coupon Lady. People who buy portable generators during weather emergencies use them until the emergencies have ended, and then those go back too. Brick-and-mortar stores also allow shoppers to return unwanted purchases.

article thumbnail

Bayer Crop Science’s Next Wave of Logistics and Distribution Transformation

BlueYonder

During Blue Yonder ICON 2021, I had the pleasure to speak with Johnny Ivanyi , the Global Head of Distribution Excellence of Bayer Crop Science, and Kishore Yarlagadda , Global Distribution Deployment Lead of Bayer Crop Science, for the session “Next Wave of Logistics and Distribution Transformation.” What’s next in this journey?

article thumbnail

Understand the Pitfalls of IBP Before Embarking on a Supply Chain Transformation

Logistics Viewpoints

GEON Performance Solutions purchases plastic pellets and add plastic compounders to make products of different strength, resilience, and flexibility. Ideally, IBP adds a stronger financial perspective to the process that in theory optimally balances customer service with profitability and even cash flow.