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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. I now go to the local coffee shop. The answer?

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Unlocking the Power of Inventory Control Techniques

Logility

In today’s fast-paced and unpredictable global market, the secret to maintaining a competitive edge lies in a key area—robust inventory control techniques. Inventory control is the act of managing and organizing stock to meet customer demand without surplus or deficiency. This is where inventory control techniques come in.

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Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. based manufacturing strategy, with a decision to source manufacturing at a CMS provider located in Taiwan. Inventory Glut of Bicycles.

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Demand Planning Data Sources: ERP, CRM & PLM

QAD

Having a good Supply Chain Management (SCM) process is crucial for offering excellent customer service. Research from Gartner found that 83% of businesses believe that the supply chain is key to enhancing customer experience. You should then process this data using a well-organized and unified approach.

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Metrics that Matter: Customer Service

QAD

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Meeting Customer Expectations.

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7 Reasons Why You Should Reduce Inventory

SCMDOJO

Are you tired of dealing with excessive inventory levels that eat up your storage space, tie up your capital, and hinder your company’s growth? If so, then it’s time to consider the numerous benefits of reducing inventory. Inventories are designed to match customer(s) demand.

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Making The Case for Value Network Enablement

Supply Chain Shaman

With slim margins and ever-increasing inventories, companies invested less in capital assets. Today, this network operates with less capacity and ballooning inventories. The accuracy and timeliness of perpetual inventory information is an issue adding to the issues of multi-tier inventory management. Customer Service.