QAD

MARCH 28, 2019

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Measuring Customer Service and Satisfaction.

Customer Service 80

Customer Service Metrics Forecasting Forecasting Software 80

Logistics Viewpoints

JULY 26, 2022

Shippers, despite all obstacles, are expected to reduce freight spending, drive efficiency, and improve customer service every year with incremental improvements year-over-year. Due to this awareness, freight sourcing is receiving increased interest from shippers. Ease of use is also essential.

Optimal Sourcing 238

Optimal Sourcing Supply Chain Design Software Sourcing Strategies Cost Reduction Strategies 238

Supply Chain Shaman

JANUARY 25, 2024

In the market, there are networks that focus on transportation, sourcing, or manufacturing, but few are equal to the bi-directional management of the range of signals shown in Figures 2 and 3 to manage a trading partner relationship. Customer Service. Time to Get Information Solving the problem is complex.

Supply Chain Network Software 264

Supply Chain Network Software Manufacturing Procurement Inventory Reduction Purchasing Skills 264

Logility

JUNE 23, 2023

And next to impossible is creating plans in a timely manner when monitoring unrelated KPIs across multiple disconnected sources of data. In most cases, this approach has become an agent of change that dramatically reduces costs and improves customer service. Supply chain organizations are no strangers to this frustration.

S&OP 199

S&OP Supply and Demand Supply Chain Planning Software Scenario Planning 199

Logistics Viewpoints

MARCH 9, 2023

This is because most classical planning solutions lack the modeling capability and computing power to accommodate different data sources, large SKU count, and detailed constraints and contingencies to build an immediately executable plan. each with discrete plans generated typically in sequential batch runs.

Supply Chain Planning Software 200

Supply Chain Planning Software Modeling Forecasting Software Optimization Software 200

The Logistics of Logistics

APRIL 14, 2023

Bulu’s approach is to provide a subscription-first model, ensuring that their clients’ customers are consistently engaged and active. Their full-service 3PL model includes everything from warehousing and fulfillment to customer service and marketing support. 5000 list of fastest-growing companies in America.

Logistics Network Optimization Software 238

Logistics Network Optimization Software Modeling Software Supply Chain Network Software Supply Chain Design Software 238

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Communicate with suppliers to source materials, negotiate pricing, and ensure timely deliveries.

Optimal Sourcing 74

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 74

Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. What a Supply Chain Digital Transformation Means Unsurprisingly, a company as large as Mars has a highly complex supply chain involving global sourcing, manufacturing, and distribution.

Supply Chain Planning Software 207

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 207

Logistics Viewpoints

FEBRUARY 15, 2022

However, this thinking could lead to a potentially higher costs and low customer service. True resiliency is achieved when supply chain leaders can predict issues and dynamically respond – from sourcing and manufacturing to final delivery – with agile solutions.

Agile and Lean Supply Chain 281

Agile and Lean Supply Chain Supply Chain Planning Software Supply Chain Software Optimal Sourcing 281

Logility

APRIL 17, 2023

Monetizing Customer Service Needs with Connected Products Connected products offer an opportunity to monetize customer service needs — a crucial aspect of modern manufacturing. By seamlessly integrating with common ERP and APS systems, manufacturers can streamline the management of large, dynamic product portfolios.

Manufacturing Procurement 130

Manufacturing Procurement Optimal Sourcing Supply Chain Planning Software Supply Chain Software 130

Supply Chain Shaman

SEPTEMBER 28, 2022

Last week, after booking an additional $1B in unexpected supplier costs in the third quarter, the CFO led the company’s focus on restructuring to “support efficient and reliable sourcing of components and internal development of key technologies and capabilities.” These capabilities do not exist at Ford.

Manufacturing Procurement 195

Manufacturing Procurement Supply Chain Design Software Network Design Software Supply Chain Planning Software 195

Logility

NOVEMBER 13, 2020

You can be proactive and use c ausal f orecasting to leverage data you already own, model additional data sources that could help explain demand variability… or do nothing. . Inventory increased as overall customer service levels fell, and margins are set to erode as product is put on clearance. . Featured Download.

Forecasting 246

Forecasting Forecasting Software Supply Chain Planning Software Price Reduction 246

The Logistics of Logistics

DECEMBER 13, 2023

After a failed delivery of a meal kit subscription led him down a customer service abyss, Zur realized that the experience he had anticipated for days fell apart in the last mile. Their scalable operations ensure you get the same great service no matter how much you ship.

Shipping 208

Shipping Logistics Network Optimization Software Supply Chain Design Software Predictive Analytics Software 208

Herlitz Inventory Management

OCTOBER 1, 2018

Since implementing HIMPACT, Maurice Sporting Goods is fully equipped to improve customer service levels, lower inventory, and increase profits. Herlitz Inventory Management delivered a rich, market focused, customized solution that optimizes customer service levels and will increase profits.

Forecasting 40

Forecasting Optimal Sourcing Forecasting Software Customer Service 40

The Logistics of Logistics

FEBRUARY 28, 2024

With more than 30 years of experience in the supply chain industry, John has lived and worked in eight different countries in a variety of different roles across quality, supply chain, customer service, sales and operations.

Supply Chain Design Software 181

Supply Chain Design Software Pharmaceutical Supply Chain Design Supply Chain Planning Software 181

Logility

SEPTEMBER 3, 2021

Recognized for its high-touch approach to customer service, rapid implementations and industry-leading return on investment (ROI), Logility customers include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products and Red Wing Shoe Company. Logility, Inc. Demand Management, Inc. New Generation Computing, Inc.

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Optimization Software Analytics Software 130

Logility

DECEMBER 15, 2023

The key to creating an effective market-driven demand plan is access to rich forecasts based on inputs from multiple sources. An advanced inventory planning solution automatically determines the proper inventory control parameters for each SKU or location combination, leading to improved customer service with less inventory investment.

Optimal Sourcing 175

Optimal Sourcing Supply Chain Planning Software Optimization Software Supply Chain Software 175

SYSPRO Smarter ERP

SEPTEMBER 4, 2023

Benefits of embedded analytics As manufacturers continue to generate large volumes of data from the Internet of Things and other data sources, it only has value if it can be accessed and used within the applications where actions can be taken.

Analytics Software 111

Analytics Software Manufacturing Procurement Supply Chain Planning Software Optimization Software 111

Logistics Viewpoints

APRIL 22, 2024

However, good customer service also demands quick answers to customers’ order inquiries. GP, for example, has also had success in demonstrating that Causal AI can solve difficult sourcing problems. They demonstrated a 10X increase in touchless order throughput. Of course, getting a promise right is vital.

Georgia 225

Georgia Optimal Sourcing Modeling Modeling Software 225

ToolsGroup

JUNE 17, 2021

Differentiated customer service classes enable alignment of order fill rate targets by groups to the organization’s go-to market strategy. One of our customers sources materials from a global network with long lead times. Safety stock is used as a buffer to hedge against uncertainty.

Forecasting 295

Forecasting Forecasting Software Modeling Supply Chain Planning Software 295

ShipBob

APRIL 30, 2023

An eye-popping 94% of customers say that positive customer service experiences make them more likely to buy again. Improving your ecommerce customer service can have a strong impact on your brand reputation, customer retention, and revenue. This is where customer service levels come in.

Customer Service 52

Customer Service Optimal Sourcing Procurement Analytics Optimization Software 52

Logistics Bureau

JANUARY 11, 2022

Short Term fixes might focus more on policies, like customer service or inventory. Meanwhile, Medium Term might be more on things like sourcing, freight or logistics outsourcing. What will you focus on in 2022 to improve your Supply Chain? Or maybe analysing cost to serve.

Supply Chain 79

Supply Chain Logistics Network Optimization Software Optimal Sourcing Customer Service 79

Logistics Viewpoints

JANUARY 23, 2024

With its OMS, Blue Yonder is reimagining the end-to-end customer experience at all digital touchpoints. The most interesting thing that Blue Yonder is doing from an OMS standpoint is driving promising and pre-sourcing to retailers. Customers are able to make edits to an order later in the process.

Supply Chain Planning Software 209

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Modeling 209

GlobalTranz

APRIL 20, 2021

A supply chain built for resiliency allows a company to adapt to unpredictable forces while maintaining customer service. A resilient supply chain incorporates alternative sources, carriers, routes, and other characteristics so that it can flex in response to a situation.

Supply Chain Planning Software 288

Supply Chain Planning Software Agile and Lean Supply Chain Supply Chain Design Software Sourcing Strategies 288

Logility

JANUARY 13, 2022

Recognized for its high-touch approach to customer service, rapid implementations and industry-leading return on investment (ROI), Logility customers include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products and Red Wing Shoe Company. Logility, Inc. Demand Management, Inc.

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Optimization Software Analytics Software 130

Requis

OCTOBER 30, 2020

Sourcing has probably been the biggest thing over the last decade or two, coupled with that reduction in local manufacturing of course. Sourcing is now predominantly overseas: China is one of the big sourcing countries of course, along with India, Pakistan and Bangladesh, Vietnam and Thailand.

Manufacturing Procurement 52

Manufacturing Procurement Optimal Sourcing Sourcing Strategies Sourcing 52

SYSPRO Smarter ERP

SEPTEMBER 8, 2022

High and increasing costs, in combination with long recovery times, have triggered many companies to reassess their customer service plus supply-chain strategies and footprints to make them more resilient to any kind of disruption. Reducing risk in supply chains. It starts before that. Implementing a procurement strategy.

Manufacturing Procurement 105

Manufacturing Procurement Supply Chain Design Software Supply Chain Planning Software Agile and Lean Supply Chain 105

Logistics Viewpoints

MARCH 25, 2021

Supply chain disruption has many sources: tariffs and trade disputes, natural disasters, pandemics, economic uncertainty and cybersecurity attacks. There won’t be a new normal, just new sources of disruption, from weather to government policies to industry conditions. Price fluctuations and sourcing issues.

Supply Chain Planning Software 309

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 309

BlueYonder

MARCH 11, 2024

Employees should not only be adept in using technology, but also skilled in employing it to enhance customer service. This training should focus on using technological tools to improve, not replace, the personal elements of customer interaction.

Supply Chain Planning Software 78

Supply Chain Planning Software Optimal Sourcing Supply Chain Software Retail 78

Supply Chain Shaman

JANUARY 31, 2022

Source E2open Shipping Index). He asked me to help him understand why his customer service and shipment reliability were poor. We started the conversation with sourcing. Lucas had a team that dictated sourcing based on excel spreadsheet analysis to reduce cost and improve tax efficiency. His response? What to do?

Procurement Analytics 217

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Sourcing Strategies 217

Logility

NOVEMBER 4, 2021

Recognized for its high-touch approach to customer service, rapid implementations and industry-leading return on investment (ROI), Logility customers include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products and Red Wing Shoe Company. Logility, Inc. Demand Management, Inc.

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Optimization Software Demand Planning Software 130

Freightos

AUGUST 14, 2023

” ( Source) Global freight, with its blend of structured processes, unpredictable variables and high frequency, is perhaps the most fertile playground for the AI revolution. Logistics professionals overwhelmingly (96%) expect to leverage AI – with 14% already using or piloting solutions for pricing or customer service automations.

Logistics Network Optimization Software 253

Logistics Network Optimization Software Price Reduction Material Savings Supply Chain Software 253

Supply Chain Shaman

OCTOBER 16, 2023

Clear operating strategy and definition of supply chain excellence across plan, source, make and deliver. I like the use of growth, margin, inventory turns, Return on Invested Capital, customer service and ESG metrics. For me, there are ten characteristics that define a great S&OP process: Clear and Actionable. Drives Value.

S&OP 321

S&OP Supply and Demand Forecasting Supply Chain Design Software 321

Elementum

DECEMBER 14, 2023

This technology can be applied across different industries and functional areas, such as customer service, finance, human resources, and supply chain management. AI in HR and Recruitment AI has significantly transformed HR and recruitment by streamlining the process of sourcing candidates and automating routine tasks.

Sourcing Strategies 78

Sourcing Strategies Supply Chain Software Optimal Sourcing Predictive Analytics Software 78

BlueYonder

DECEMBER 18, 2023

Blue Yonder’s optimization engines create automated order management recommendations that balance profitability, customer service, sustainability, and other outcomes. At Blue Yonder, we believe our advanced, proprietary artificial intelligence (AI) and machine learning (ML) also set us apart from other vendors.

Optimal Sourcing 94

Optimal Sourcing Procurement Analytics Supply Chain Planning Software Predictive Analytics Software 94

Supply Chain Shaman

SEPTEMBER 13, 2023

Go to the source. Set up a time for digital marketing teams, data scientists, sales account teams, and supply chain groups to brainstorm on using various data sources to improve the models. To accomplish this, make a date with your planning technology provider. Test, refine, and then drive improvements.

Supply and Demand 370

Supply and Demand Supply Chain Planning Software Modeling Demand Planning 370

Supply Chain Shaman

FEBRUARY 7, 2022

Source E2open Shipping Index). He asked me to help him understand why his customer service and shipment reliability were poor. We started the conversation with sourcing. Lucas had a team that dictated sourcing based on excel spreadsheet analysis to reduce cost and improve tax efficiency. His response? What to do?

Procurement Analytics 195

Procurement Analytics Manufacturing Procurement Sourcing Strategies Optimal Sourcing 195