Remove Customer Service Remove Manufacturing Procurement Remove Sourcing Remove Warehousing
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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. I now go to the local coffee shop.

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How analytics embedded in your ERP system can enable different manufacturing roles

SYSPRO Smarter ERP

Benefits of embedded analytics As manufacturers continue to generate large volumes of data from the Internet of Things and other data sources, it only has value if it can be accessed and used within the applications where actions can be taken.

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10 reasons why you should use an ERP system in manufacturing

SYSPRO Smarter ERP

For manufacturers that have grown up from a small business, with a handful of employees and few customers, to one with many staff and customers, there comes a time when the business software needs of the company have to be re-evaluated. Here are ten reasons how an ERP system can help manufacturers.

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Warehouse Consolidation: A Complete Guide (2024)

Unleashed

Consolidation warehousing is a strategy that allows your business to reduce transportation costs and improve customer service by combining shipments from various sources into a single truckload. What is a consolidation warehouse? There are two types of consolidation warehouses: third-party and private.

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Real-time Information Increasingly Important for Manufacturers

QAD

Manufacturers Thrive on Timely Information. While this is an extreme example of timely information access from the financial sector, manufacturers are realizing the need to access timely data in order to rapidly respond to changing business conditions. Can you ensure quality inspections meet the standards set by your customers?

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KPIs to assist manufacturers and distributors with supply chain challenges

SYSPRO Smarter ERP

Manufacturers and distributors experienced huge supply chain disruptions due to the pandemic which exposed many vulnerabilities and tested the resilience of supply chain leaders globally. Another methodology is the Porter’s Value Chain Framework, which comprises of inbound logistics, operations, outbound logistics, sales, and service.

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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Interestingly, in Q3 2023, 38% of manufacturers, distributors and retailers missed their target for revenue guidance for the quarter. The result was restatement.