Remove Customer Service Remove Procurement Analytics Remove Sourcing Remove Supply Chain Software
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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience? The reason?

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Why a Modern BI Platform is Needed for Predictive Analytics

Silvon Software

Predictive Analytics has emerged as a pivotal tool in this quest, offering unprecedented foresight into market trends, consumer behavior, and operational efficiencies. Without a solid BI backbone, predictive analytics will be limited in its ability to yield accurate projections of future business performance.

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Unlocking Efficiency with AI in Business Process Automation

Elementum

Business Process Automation AI: Revolutionizing Efficiency in the Digital Age Artificial Intelligence (AI) is dramatically transforming Business Process Automation (BPA), ushering in a new era of operational efficiency and innovation. Cost Reduction : Cuts operational costs by minimizing manual workload.

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Customer Service Aided by Cognitive Technologies

Enterra Insights

” Investing in customer service. Journalist Manar Al Hinai ( @manar_alhinai ) agrees with Peters that more attention needs to be given to customer service. She writes, “For many businesses, especially e-commerce platforms, a lot of the focus and investment goes toward building technology infrastructure.

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The Fallacy of the Self-driving Supply Chain

Supply Chain Shaman

”) So, I sat across from a stranger on a cold winter night, the only thing that we had in common was our experience in supply chain planning. . And won’t the supply chain follow suit?” I thought back to the press releases I wrote at prior technology companies, which only had a glimmer of truth.

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IT Procurement: How to Purchase IT Products and Services Effectively

Precoro

In today’s fast-paced corporate world, it's difficult to overstate the significant role that technology plays in the success of many organizations. Strong companies depend on a range of hardware and software solutions to support key business processes like customer service, financial management, and supply chain operations.

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What is Retail Software? Types, Benefits, & Features

Unleashed

Retail software is a range of technological solutions that can help retailers improve customer satisfaction, profitability, efficiency, and productivity by streamlining manual tasks. Retail software automates critical business processes in a way that traditional systems cannot. What is retail software?