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Say Customer Service and Mean It

Supply Chain Shaman

However, when I ask him to define the customer in a B2B context where corporations deal with multiple roles and personas, he struggles. The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. Customer Service Failure. The response is a long sigh.

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Exploring 14 Types of Warehouses: A Comprehensive Ecommerce Guide

ShipBob

When it comes to supply chains and logistics management, warehousing is a crucial aspect of the operation. Most people think of a warehouse as simply a large commercial space with products scattered throughout. Factors such as capacity, costs, and location are just the tip of the iceberg when it comes to choosing the right warehouse.

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Smart Warehousing Technology, Techniques + Best Practices

ShipBob

Traditionally, a typical warehouse was nothing more than a wide open building with space to receive and store inventory. . Fast forward to present day and you’ll find that ecommerce warehousing is equipped with robotics, logistics automation , IoT technology, and real-time inventory management software. What is smart warehousing?

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Micro Fulfillment Centers: Do You Need Micro Warehousing?

ShipBob

Throughout its lifetime, an ecommerce business will have to make considerations for how to adapt and thrive, sometimes having to reassess factors like warehouses and fulfillment centers. This post helps you explore those possible benefits and whether or not you should use micro warehousing. Depends on customer locations.

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Best Practices for Warehouse Management Systems to Reduce Supply Chain Costs

BR Williams Supply Chain Management

With warehouse management systems in the supply chain, businesses go from struggling with consumer demands and hidden bottlenecks to flourishing in sales and expanding with new business strategies. What is a warehouse management system? Advantages of warehousing in supply chain management. Reduce Supply Chain Costs. Save money.

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Warehousing 101: An Introduction to Digital Warehouse Automation

RFgen

Key Takeaways: Warehousing and distribution face unprecedented pressures from COVID-19 disruption, commoditization, labor shortages and rising customer expectations. Warehouse automation is an effective way to gain efficiencies, cut costs and scale operations. Physical warehouse automation is costly. You’re not alone.

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Warehousing 101: An Introduction to Digital Warehouse Automation

RFgen

Key Takeaways: Warehousing and distribution face unprecedented pressures from COVID-19 disruption, commoditization, labor shortages and rising customer expectations. Warehouse automation is an effective way to gain efficiencies, cut costs and scale operations. Physical warehouse automation is costly. You’re not alone.