Remove Customer Service Remove Sourcing Remove Supply Chain Software Remove Warehousing
article thumbnail

Supply Chain Automation Guide: Examples, Tools, Benefits

Unleashed

It’s a tumultuous time for supply chain operations. To survive these changes, businesses must look to automation. Read on to learn how supply chain automation works and discover the tools you can use to reduce manual efforts and improve supply chain efficiency.

article thumbnail

Ultimate Guide To Technologies That Are Transforming Supply Chains

The Logistics & Supply Chain Management Society

Technology can have a significant impact on supply chains, but supply chain digitization still lags behind digitization of other areas of business across many industries. Still, there are several technologies that are transforming supply chains for the organizations that adopt them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cultivate a Stickier Customer Base Using WMS Add-On Technology

Logistics Viewpoints

How 3PLs Can Gain Visibility and a Competitive Advantage Offering Automated Billing and a Self-Service Interactive Customer Portal It’s hard to imagine a third-party logistics (3PL) business today operating without some form of a warehouse management system ( WMS ) connecting the digital dots. But can technology do more?

article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” I think that we should earn a five-star rating with customers every day. Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score.

article thumbnail

Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience? The reason?

article thumbnail

Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. Not technology. When you focus on your customer, you’re focusing on his/her success.

article thumbnail

Warehouse Consolidation: A Complete Guide (2024)

Unleashed

Consolidation warehousing is a strategy that allows your business to reduce transportation costs and improve customer service by combining shipments from various sources into a single truckload. What is a consolidation warehouse? There are two types of consolidation warehouses: third-party and private.