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Why Organizational Alignment is Critical to the Supply Chain Response

Supply Chain Shaman

Functional excellence throws the supply chain out of balance decreasing results on a balanced scorecard of growth, margin, inventory turns, customer service and ROIC (Return on Invested Capital). Sadly, the area of customer service–the lifeblood of the organization–rates the lowest.

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. Step 3: Evaluate Your Website Internally. Step 4: Solicit Feedback and Work on Continuous Improvement.

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Labor Shortages in Supply Chain & Logistics: They’re Not Subsiding

Logistics Viewpoints

Workforce shortages are severe and they are taking a toll on customer service. Given supply chain and logistics operations are resource-intensive, it’s not surprising that workforce shortages in this area can undermine customer service performance. drivers and warehouse workers) as high to extreme (see Figure 1).

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. Step 3: Evaluate Your Website Internally. Step 4: Solicit Feedback and Work on Continuous Improvement.

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6 Practices to Optimize Your Goods Transportation Process!

Supply Chain Game Changer

Transportation optimization involves analyzing goods shipments, transportation rates, and restrictions to create a plan that reduces the overall costs and makes the process more efficient. Optimizing the goods transportation process means reducing delays. This helps reduce transportation costs and saves time and effort.

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Technology Trends For Transportation in 2023: Top 5

Abivin

Moving to 2023, data still play an important role in decision-making in transportation management. Furthermore, other technologies are constantly evolving and becoming more effective in logistics in general and transportation in particular. There are several benefits to using a cloud-based TMS.

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Building a Company and a Network with Nicole Glenn

The Logistics of Logistics

Nicole is the Founder & CEO at Candor Expedite , a critical expedite service provider as well as a white-glove B2B company. Logistics is in Nicole’s DNA having held several operational positions for a variety of transportation brokerage companies over the years.