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Customer Experience and the Supply Chain

Enterra Insights

.”[1] What is often overlooked in the pursuit of better customer experiences is how those experiences can be affected by supply chain operations. Customer Experience and Supply Chain Management. For some people, the relationship between supply chain management (SCM) and customer experience (CX) may not be evident.

Gartner 130
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Inventory is Everything with Jeff Flowers

The Logistics of Logistics

Jeff Flowers is the Chief Operating Officer of OneRail , a final mile delivery orchestration platform providing real-time visibility, actionable data, and data-driven optimization capabilities for its enterprise clients. In the podcast interview, Jeff explains the importance of effective inventory management to supply chains.

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How can logistics handle disruption through supply chain resilience?

The Logistics & Supply Chain Management Society

Managing cross-border, international supply chains with multiple, disconnected systems and manual processes indeed have many pitfalls. Managing the expectations of stakeholders and preserving the bottom line, is crucial to handle uncertainty and sustain supply chain stability.

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Supply Chain-Enhanced Customer Experience

Enterra Insights

Although the connection between great customer experience and a world-class supply chain is obvious, customer experience is not the first thing that pops into most peoples’ minds when they hear the term “supply chain.” The supply chain’s role in creating a great customer experience.

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Supply Chains are Critical for a Great Customer Experience

Enterra Insights

Customers don’t want to think about supply chains; they just want great purchasing experiences. Although the connection between great customer experience and a world-class supply chain should be obvious, customer experience is not the first thing that pops into most peoples’ minds when they hear the term “supply chain.”

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Brand Spotlight: Turvo is All About Connecting the Supply Chain

Parade

Collaboration and visibility in a UI/UX that makes sense to the end-user. We’re back and shining our spotlight on one of Parade’s supply chain solution partners, Turvo. Turvo’s Collaboration Cloud and modern TMS applications help streamline people, processes, and data for global supply chains. What Does Turvo Do?

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Supply Chain Matters This Week in Supply Chain Tech November 6 2023

Supply Chain Matters

The Supply Chain Matters blog features its latest full edition of This Week in Supply Chain Technology. This column serves as a news capsule of specific developments occurring in the supply chain technology sector. Our previous full news capsule edition was published on October 25, 2023.