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Enhancing Digital Customer Experience

Enterra Insights

With so much commerce moving online, digital customer experience (CX) is becoming increasingly important. According to a 2018 Gartner survey, “Across all industries, at least 84 percent of consumers say their experiences with using digital tools and services fall short of expectations.”[1]

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Delivering a great digital experience: The top DX Dos and Don’ts

IT Supply Chain

Global Director of Digital Transformation, FPT Software. The post Delivering a great digital experience: The top DX Dos and Don’ts appeared first on IT Supply Chain. By Frank Bignone (pictured).

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How Data Drives Supplier Experience, Digitization and Transformation

HICX Solutions

Delivering Supplier Experience Management (SXM) through Best-of-Breed. In the first of our series of webinars on Delivering Supplier Experience Management (SXM) through Best-of-Breed, panelists from Sievo, HICX, and BP discussed Best-of-Breed technologies and how data-led procurement solutions create value.

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How Data Drives Supplier Experience, Digitization and Transformation

HICX Solutions

Delivering Supplier Experience Management (SXM) through Best-of-Breed. In the first of our series of webinars on Delivering Supplier Experience Management (SXM) through Best-of-Breed, panelists from Sievo, HICX, and BP discussed Best-of-Breed technologies and how data-led procurement solutions create value.

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New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.

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Customer Experience on the Digital Path to Purchase

Enterra Insights

You read a lot nowadays about the importance of providing potential customers with a good experience as they travel the … Continued. The post Customer Experience on the Digital Path to Purchase appeared first on Enterra Solutions.

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Digital Tools Help Metals Supply Chains Experience Less Volatility and More Resiliency

Supply Chain Brain

Businesses in the industrial metals industry must increasingly rely on digital tools such as real-time product tracking to optimize their items’ journey and to provide data to inform decisions.

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How to Transform Your Supply Chain: Digitization for Decision-Making

Speaker: Hannah Testani, CEO of Intelligent Audit

The digital transformation of supply chains has already begun, so join us for this exclusive webinar to learn how to improve your company’s bottom line and, ultimately, your end customer experience. What KPIs are critical to measure in this new digital future. Turning raw data into clean data.

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The Digital Logistics Provider: Delivering a New Level of Service in the Age of IoT

A job that was once as simple as moving goods around now involves managing countless vendors, juggling demanding customer expectations, and providing an all-around seamless experience.

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Elevate Your Supply Chain Resilience With Scenario Planning

Speaker: Robert Olszak- Vice President, Global Supply Chain Optimization, RGP

To better prepare for the next generation of supply chain management, organizations are adopting industry-leading inventory and network optimization tools to establish sophisticated and mature supply chain digital ecosystems.