The importance of customer service for end-to-end supply chains
Kinaxis
APRIL 10, 2017
by Alexa Cheater Supply chain rigidity could be costing you billions. Getting the right product to the right people at the right time – that’s at the heart of what demand and supply planning is all about. But as anyone who works in supply chain knows, it’s a lot easier said than done. Forecasts are wrong more often than they’re right, and shifting consumer priorities means your supply chain has to be able to react to change and shift directions in seconds.
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