Customer Support and AI: Revolutionizing Service Excellence
IT Supply Chain
OCTOBER 16, 2023
By Christine Baker (pictured) Content Writer The post Customer Support and AI: Revolutionizing Service Excellence appeared first on IT Supply Chain.
IT Supply Chain
OCTOBER 16, 2023
By Christine Baker (pictured) Content Writer The post Customer Support and AI: Revolutionizing Service Excellence appeared first on IT Supply Chain.
Logistics Viewpoints
APRIL 24, 2024
This is my first time attending Körber Elevate, and it did not disappoint, with over 800 attendees, 60 thought provoking sessions, and lots of networking and learning opportunities. And while the industry faced a lot of complexities and challenges in 2023, we continue to face more every day. First, supply chains do not operate in isolation.
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Logistics Viewpoints
FEBRUARY 21, 2024
A few weeks ago, I sat down to speak with Mike Noble, SVP of Technology and Jonathan Mitchell, Director of Software Services at Open Sky Group. At the same time, their relative independence supports the third-party objectivity that is so valuable to companies embarking on strategic projects. You can also watch the full video below.
Supply Chain Shaman
NOVEMBER 15, 2023
When deploying enterprise decision support applications, there are many implementations and lots of hype but few clear and consistent definitions. The lack of interoperability between decision support platforms is a problem for companies attempting to improve decisions from the channel to supplier bi-directionally through technology.
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Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.
The Logistics of Logistics
SEPTEMBER 11, 2023
Jim is the Vice President of Marketing at FRAYT , an on-demand, last mile delivery solution that enables businesses to meet their customers’ same-day expectations, comparable to Amazon’s level of service. With FRAYT, businesses can meet their customers’ same-day expectations, comparable to Amazon’s level of service.
The Logistics of Logistics
MARCH 8, 2024
Popular roles include track and trace, carrier sales, dispatch and load planning, third shift and weekend support, accounting, and customer service. Valoroo offers a variety of services including logistics operations, customer support, and accounting and bookkeeping. And by 16, he started a skateboard company.
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Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.
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After having opened a new warehouse in Johannesburg - the largest integrated logistics center on the continent - a multi-national FMCG Healthcare company approached DSV South Africa (SA) for services across the end-to-end supply chain. At the time, each unit had its own team operating according to their own systems and processes.
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CEVA Logistics, a global leader in third-party logistics, was contracted to help a technology company manage its complex supply chain, supporting B2B, B2C, and reverse flows across multi-leg transport.
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