article thumbnail

Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

Inventory management is a crucial aspect of supply chain management, and effective strategies can help businesses reduce costs, improve customer service, and increase profits. The answer depends, of course, on your company’s objectives and, particularly, on your customer service promises. What Next for Toyota IM?

article thumbnail

Supply Chain Resilience. Really?

Supply Chain Shaman

The ability of an organization to deliver reliable and consistent results for revenue, margin, customer service, and quality in the face of demand and supply variability. Maximize the value of the purchase order flow data already in the existing networks. (A A purchase order changes many times and needs synchronization.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Does Good Look Like S&OP?

Supply Chain Shaman

Clear operating strategy and definition of supply chain excellence across plan, source, make and deliver. Most companies buy decision support technology, but do not redefine work to improve decisions. I like the use of growth, margin, inventory turns, Return on Invested Capital, customer service and ESG metrics.

S&OP 321
article thumbnail

6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

article thumbnail

The Fallacy of the Self-driving Supply Chain

Supply Chain Shaman

So, I smile, catch my dinner partner’s eye and ask, “In our prior conversations, you mentioned the lack of clarity on the definition of supply chain excellence in your current deployments and how this is a barrier to implementing supply chain planning properly. As shown in Figure 1, the reporting relationships vary.

article thumbnail

Demand Planning: Whipped And Chained by Tradition

Supply Chain Shaman

The issues are largely rooted in politics and the lack of clarity on supply chain excellence. Or a similar comparison of customer orders or planned orders? Or planned orders to purchase orders?) Go to the source. Only 2% of companies are pushing forward in our Supply Chains to Admire analysis. And how do we measure it? (Is

article thumbnail

The Top 15 Retail Trends for 2022

ToolsGroup

Love it or hate it, daily necessities need to be purchased. Whichever reasons fuel the motivations of your target market, here are the top trends shaping how they’ll buy – and how you can stay front of mind and ahead of the competition. Data source: eMarketer. eCommerce Purchases and “The New Normal” Retail Categories.