Remove Customer Service Remove Manufacturing Remove Retail Remove Supply Chain Software
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Ways Food and Beverage can Build Resilience with Supply Chain Optimization Software

Logility

From harvest to hands, the food & beverage (F&B) industry leaves no room for guesswork, especially without supply chain optimization software. This reality is compelling F&B companies to rethink their strategies and approach to supply chain optimization and demand planning.

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Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” I think that we should earn a five-star rating with customers every day. Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score.

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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience?

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NRF 2024: Supply Chain Data

Logistics Viewpoints

Last week I attended the annual National Retail Federation (NRF) Big Show in New York City. This year, nearly 40,000 attendees comprising 6,200 brands from all over the world headed to the Javits Center to see what new solutions and innovations software and hardware suppliers had in store for 2024 and beyond.

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Processes Automation: Streamlining Business Operations for Efficiency

Elementum

Processes Automation: Streamlining Business Operations for Efficiency Process automation has become a vital component in today’s rapidly evolving business landscape. As companies integrate automation into their operations, they are positioned to better adapt to market changes and stay ahead of competitors.

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Are You Caught in Word Salad Dribble?

Supply Chain Shaman

While consultants know the answers (or believe they do), I believe my goal as a research analyst is to unearth new questions that should be asked (and answered together openly in the supply chain community) to improve value. This is why I host training twice a year to challenge existing technology paradigms. Back to John.

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What Lessons a Table Fable Teaches About Supply Chain Orchestration

Logistics Viewpoints

I work in supply chain. If I had done due diligence, I’d have seen the warnings – the retailer had pretty pictures on their website, but their supply chain failed them, creating an eleven-month saga and unhappy customer. The failure was in supply chain orchestration – connecting planning to execution.