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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Melissa Minkow ( @Melissa_Minkow ), Director of Retail Strategy with CI&T, writes, “The last two years presented a whirlwind of new challenges for retail, requiring businesses to explore sometimes experimental ways to cope with rapid change. Some retailers have managed to thrive during these challenging times.

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Nespresso Optimizes Orders and Inventory with End-to-End Digital Supply Chain Planning

ToolsGroup

Nespresso’s complex coffee supply chain. It’s no simple task providing customers access to the full range of capsules and coffee machines on all sales channels, across more than 70 boutiques in Italy, while optimizing inventory levels. What drove Nespresso’s supply chain planning project?

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Supply Chain AI Strategy: Navigating Apparel Industry Complexities

Logility

This blog cuts through the complexity, presenting how supply chain AI strategy and machine learning, especially through the power of generative AI and InventoryAI+, are essential in crafting a smarter, more responsive retail supply chain.

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Processes Automation: Streamlining Business Operations for Efficiency

Elementum

Processes Automation: Streamlining Business Operations for Efficiency Process automation has become a vital component in today’s rapidly evolving business landscape. As companies integrate automation into their operations, they are positioned to better adapt to market changes and stay ahead of competitors.

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Retailers Say Technology Is a Key Enabler of Omni-Channel Success

BlueYonder

The shift to omni-channel selling has created many challenges for retailers across their order management and fulfillment operations. How are retailers addressing these challenges? To answer that question, Blue Yonder recently commissioned Gatepoint Research to conduct a survey 1 of senior retail decision-makers.

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The Retail Sector is Still Finding Its Way with Artificial Intelligence

Enterra Insights

The retail sector continues to endure tectonic shifts as business landscapes and consumer behaviors change. First, there was the so-called “retail apocalypse,” then came the pandemic, which was followed by inventory challenges, inflation, and an economic slowdown. Changing consumer behavior is hard to gauge.

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What is Retail Software? Types, Benefits, & Features

Unleashed

Retail software is a range of technological solutions that can help retailers improve customer satisfaction, profitability, efficiency, and productivity by streamlining manual tasks. Retail software automates critical business processes in a way that traditional systems cannot.