QAD

MARCH 7, 2024

This approach is applied from the design of the product, through prescriptive implementation services, coaching, customer success, and beyond. QAD Process Intelligence aligns process design and execution for greater efficiency, compliance, and continuous improvement.

Optimization Software 86

Optimization Software Supply Chain Design Software Supply Chain Planning Software Supply Chain Optimization 86

BR Williams Supply Chain Management

JUNE 26, 2023

With a commitment to excellence and continuous improvement, BR Williams recognizes its logistics team’s dedication and hard work in delivering top-notch service to customers. Furthermore, it provides year-round access to capacity, ensuring consistent and reliable customer service.

Logistics Network Optimization Software 98

Logistics Network Optimization Software Logistics Alaska Georgia 98

SCMDOJO

FEBRUARY 19, 2024

In today’s fiercely competitive business landscape, the quest for continuous improvement has become imperative for small and medium-sized enterprises (SMEs) to thrive. – Operational improvements (reduction of lead time, increase in productivity, and reduction in work-in-process inventory, etc.).

Six Sigma 75

Six Sigma Optimal Sourcing Continuous Improvement Agile and Lean Supply Chain 75

Herlitz Inventory Management

OCTOBER 1, 2018

Since implementing HIMPACT, Maurice Sporting Goods is fully equipped to improve customer service levels, lower inventory, and increase profits. Herlitz Inventory Management delivered a rich, market focused, customized solution that optimizes customer service levels and will increase profits.

Forecasting 40

Forecasting Optimal Sourcing Forecasting Software Customer Service 40

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Supply Chain Director Set strategic goals and objectives for the supply chain department.

Optimal Sourcing 74

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 74

The Logistics of Logistics

AUGUST 23, 2023

Driven by a continuous improvement mindset and a commitment to operational excellence, Wagner Logistics employs best-in-class practices and industry-leading technology to ensure optimal efficiency, visibility, and accuracy throughout the supply chain.

Warehousing 204

Warehousing Negotiating Skills Kansas City Real Estate 204

ToolsGroup

MAY 11, 2023

“We needed a supply chain planning solution with unmatched forecasting to lay the foundation for customer-centric inventory and replenishment planning. We wanted to carry this same spirit of collaboration and focus on continuous improvement into our supply chain revitalization. Find out straight from our customers here.

ToolsGroup 156

ToolsGroup Supply Chain Planning Software Supply Chain Planning Forecasting 156

The Logistics of Logistics

AUGUST 4, 2023

The Jarrett team aim is to create continuous improvement opportunities throughout the entire supply chain. Jarrett offers high-touch, personalized service to their clients. The company services enhance operational efficiency and lower transportation-related costs.

Logistics Network Optimization Software 221

Logistics Network Optimization Software Ohio Negotiating Skills Retail 221

Elementum

JANUARY 16, 2024

By utilizing technology to automate complex business processes—such as production, employee onboarding, and customer service—companies can enhance productivity, efficiency, and promote innovation. Keep in mind that successful automation projects demand continuous improvement.

Supply Chain Software 78

Supply Chain Software Cost Reduction Strategies Resource Reduction Inventory Reduction 78

The Logistics of Logistics

MAY 8, 2023

They have a skilled team that can handle kitting, light assembly, and Amazon Prep services as well. Overall, Square1’s focus on customer service, combined with their technological capabilities, make them a valuable partner for businesses looking for reliable and efficient 3PL services.

3PL 215

3PL Missouri Logistics Network Optimization Software Warehousing 215

DELMIA Quintiq

JUNE 16, 2021

In order to reduce the number of isolated, inflexible solutions, manufacturers will want to seek a connected, scalable and sustainable platform approach that enables them to simultaneously maintain high levels of throughput, quality and customer service—while creating opportunities for sustainable innovation.

Resource Reduction 156

Resource Reduction Cost Reduction Strategies Material Savings Supply Chain Design Software 156

Adexa

JULY 17, 2023

By leveraging real-time data and analytics, businesses can make faster, data-driven decisions, adjust production or logistics plans, and respond promptly to unforeseen events, minimizing the impact on customer service and overall performance.

Supply Chain Planning Software 98

Supply Chain Planning Software Supply Chain Software Optimal Sourcing Agile and Lean Supply Chain 98

Logistics Viewpoints

DECEMBER 9, 2020

Some planners consistently generate route plans that are lower cost, better utilize resources, and deliver the best customer service. Despite all of the advances in route planning technologies, most logistics organizations still see a wide discrepancy in the results that their planners produce.

Supply Chain Planning Software 249

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Scenario Planning 249

GlobalTranz

FEBRUARY 14, 2017

This will also translate into better levels of customer service to maintain and promote these relationships, explains Nishith Rastogi of Entrepreneur.com.

Continuous Improvement 127

Continuous Improvement Predictive Analytics Software Logistics Network Optimization Software Predictive Analytics 127

Elementum

DECEMBER 14, 2023

By leveraging AI algorithms and machine learning, organizations can automate repetitive tasks, improve efficiency, and reduce operational costs. This technology can be applied across different industries and functional areas, such as customer service, finance, human resources, and supply chain management.

Sourcing Strategies 78

Sourcing Strategies Supply Chain Software Optimal Sourcing Predictive Analytics Software 78

The Logistics of Logistics

FEBRUARY 15, 2013

The best 3PLs communicate effectively throughout the entire lifecycle of the customer relationship. During the sales phase a good 3PL does the following: listens to client needs, manages client expectations, customizes services, and builds relationships. Process is the first step in continuous improvement.

KPI 189

KPI Logistics Network Optimization Software 3PL Continuous Improvement 189

Supply Chain Shaman

NOVEMBER 1, 2015

The issue is that costs need to be continually balanced with customer service, and inventory programs against a business strategy. Figure 3: Continuous Improvement Programs. Companies must always align to the right rhythms and cycles to meet the customer order patterns. What does this mean? Barrier #3.

Supply Chain Planning Software 150

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Strategy 150

QAD

AUGUST 3, 2023

It promotes collaboration, risk mitigation, and continuous improvement, ultimately resulting in high-quality products that meet customer expectations. Outcomes typically include an improved manufacturing process with reduced variations, enhanced product delivery quality and customer service and improved customer satisfaction.

Supply Chain Planning Software 96

Supply Chain Planning Software Quality Supply Chain Design Software Supply Chain Planning 96

Elementum

FEBRUARY 7, 2024

Natural Language Processing (NLP): Facilitating Human-like Interactions NLP allows for natural interaction between humans and machines, making it invaluable in customer service and data processing. These evaluations should guide towards continuous improvement.

Sourcing Strategies 78

Sourcing Strategies Supply Chain Software Optimal Sourcing Predictive Analytics Software 78

Kinaxis

JULY 22, 2014

Based on a survey of 151 end-user organizations, Aberdeen used the following metrics to identify the top 20%: 97% average customer service level (84% for All Others). Two of the primary areas these organizations have targeted for improvement focus are supply chain visibility and supply chain collaboration.

Supply Chain Disruption 265

Supply Chain Disruption Supply Chain Planning Supply Chain Scenario Planning 265

BR Williams Supply Chain Management

JANUARY 30, 2024

proudly hold the ISO 9001:2015 certification , a testament to the company’s unwavering commitment to quality management systems and continuous improvement. Additionally, BR Williams Logistics and BR Williams Trucking, Inc. BR Williams Trucking, Inc., Drive to Serve. Driven by Family. Driving Supply Chain Forward.

Atlanta 52

Atlanta Georgia Logistics Network Optimization Software Logistics 52

Talking Logistics

FEBRUARY 26, 2019

Think of aspects that could be improved, as if you were having issues finding a truck today – even if you’re not. Continuous, incremental improvements have the potential to make a meaningful difference for your organization and partnerships. Make Continuous Improvement an Ongoing Initiative.

Optimal Sourcing 101

Optimal Sourcing Procurement Transportation Supply and Demand 101

Logility

JUNE 5, 2017

Supply chain leaders often find themselves in a difficult situation when it comes to the conflicting goals of improving customer service and minimizing inventory. The omni-channel world we live in has driven customer service to new heights. Caught Between a Rock and a Hard Place.

Optimization Software 104

Optimization Software Supply Chain Optimization Inventory Reduction Price Mitigation Strategies 104

Supply Chain Shaman

APRIL 16, 2014

On the 2nd of April, I sat before a board discussing how a company could exceed expectations in the delivery of Return on Invested Capital (ROIC) and superior operating margins and fail at the delivery of customer service and inventory. In parallel, on customer service, one category is making progress while two are not.

Supply Chain Design Software 279

Supply Chain Design Software Agile and Lean Supply Chain Modeling Supply Chain Planning Software 279

My Office Apps

JANUARY 20, 2020

A Strong RMA Process is Vital to Achieving World Class Customer Service. Most companies strive to achieve world class customer service. It is understood that repeat customers lead to business success. Automating updates and credits to the customer’s account.

Customer Service 53

Customer Service Inventory Management Software Procurement Solutions Resource Reduction 53

Logistics Viewpoints

AUGUST 7, 2023

Cardinal Health, a global manufacturer and distributor of medical, surgical and laboratory products, is focused on continuous improvement of service. Global logistics leaders wanted to improve service levels, lower costs, and fortify Cardinal Health’s supply chain planning process.

Supply Chain Planning Software 175

Supply Chain Planning Software Supply Chain Design Software Predictive Analytics Software Modeling Software 175

Elementum

DECEMBER 14, 2023

For example, AI-powered chatbots can support customer service processes by providing accurate and timely responses to common inquiries, whereas machine learning algorithms can be used to identify and rectify inefficiencies in supply chain management. What are the top strategies for automating work processes?

Supply Chain Software 78

Supply Chain Software Optimization Software Resource Reduction Supply Chain Planning Software 78

Supply Chain Shaman

NOVEMBER 21, 2018

Spiraling transportation costs, tariff shifts and increased expectations for customer service sparks new interest in supply chain planning. Instead, these measurements should be plotted along with these seven parameters of planning to drive continuous improvement. On customer service? Why should you care?

Supply Chain Planning Software 195

Supply Chain Planning Software Forecasting Software Supply Chain Planning Demand Planning Software 195

GlobalTranz

OCTOBER 23, 2015

The logistics service level agreement and Quarterly Business Review (QBR) should be detailed with specific 3PL KPIs. Process improvements and Continuous Improvement Opportunities. Both parties must develop human resources to improve operations. Human Resources should be trained for continuous improvement.

KPI 120

KPI 3PL Supply Chain Planning Software Resource Reduction 120

GlobalTranz

OCTOBER 21, 2015

Are you holding your service providers and vendors accountable to specific KPIs? The next step in procurement is then managing vendors and keeping service providers accountable for continued improvement. What is a Service Level Agreement (SLA)? 3PL/Shipper/Customer Rewards. Effective KPI Management Goals.

KPI 120

KPI Negotiating Skills 3PL Optimal Sourcing 120

Logility

JULY 25, 2019

My love for supply chain management continued to grow through my career due to the nature of the discipline. SCM is ever growing and changing due to advances in technology, changes in market dynamics and continuous improvement to industry processes and the skill level of the smart people who manage them.

Supply Chain Planning Software 179

Supply Chain Planning Software Supply Chain Optimization Supply Chain Planning Supply Chain Software 179

Logility

SEPTEMBER 5, 2021

The flexible model: Best for handling peaks and valleys in demand The Supply Chain Operations Reference (SCOR) Model : a strategic model to establish standards for continuous improvement within the supply chain management system. The fast chain model: For companies specializing in trendy and short-lifecycle products.

Modeling 130

Modeling Optimization Modeling Modeling Software Optimal Sourcing 130

Talking Logistics

FEBRUARY 4, 2016

For companies focused on continuous improvement, MDI is the springboard to answering how processes can be improved, and LSS provides the tools to implement these improvements. Continuous Improvement from the Bottom Up. Jon Eberly is Customer Service Manager at Transplace.

Six Sigma 100

Six Sigma Optimal Sourcing Agile and Lean Supply Chain Logistics Network Optimization Software 100

BlueYonder

FEBRUARY 27, 2024

And, amid this chaos, customers’ service expectations are steadily growing. It uses advanced technology to continuously improve speed, accuracy and profitability across the warehouse, with minimal human intervention. And today’s landscape is anything but stable. Operating costs are skyrocketing.

Supply Chain Planning Software 95

Supply Chain Planning Software Supply Chain Design Software Warehousing Optimization Software 95

Logility

OCTOBER 22, 2020

Supply Chain Optimization: Another high-value opportunity of ML is continually analyzing the state of your digital supply chain and automatically tuning planning parameters to meet customer requirements while maximizing company objectives.

Supply Chain Planning Software 182

Supply Chain Planning Software Forecasting Software Supply Chain Design Software Optimal Sourcing 182

Unleashed

APRIL 21, 2024

Throughout the order processing process, order tracking and updates are given to the customer to provide transparency and enhance customer satisfaction. After delivery, customer service plays a vital role in addressing any returns, exchanges, or feedback, which can also provide valuable insights for improving future order processing.

Inventory Management Software 52

Inventory Management Software Analytics Software Supply Chain Design Software Demand Planning Software 52

Silvon Software

JUNE 1, 2023

KPIs are essential in S&OP as they provide a quantitative framework for gaining visibility, aligning efforts, supporting decision-making, and driving continuous improvement across the business. But how do you know if you are using the right KPIs, including both stakeholder and supply chain performance measures?

S&OP 93

S&OP Supply and Demand Optimal Sourcing Supply Chain Planning Software 93