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His insights and presence were most appreciated by everyone, especially given the snowfall we were experiencing in Raleigh last night! To give you an idea of what this is doing, the classic retail metrics, “same store sales” and “sales per square foot”, are no longer being reported by Macy’s department stores.
After all, supply chain management is about getting things moving, and that applies not only to roads, airports, and ships, but to how we think about getting things to people. Supply chain resilience generally means the ability to manage risk and be best positioned to respond and even gain advantage from disruptions (Sheffi, 2007). [1]
My first Monday in, I asked for a full report of all our supply chain metrics, and my analyst told me he could get it to me by Friday. You can either ship it by boat from China (30 days) or by plane (FedEx). To summarize, Tom discussed something he observed on a drive from Asheville to Raleigh, on the way to the conference.
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