Say Customer Service and Mean It
Supply Chain Shaman
OCTOBER 2, 2020
Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. The two primary manufacturing sites are located in Salt Lake City, Utah, and Irmo, South Carolina. Slowly the company built a supporting supply chain to support 400 retail stores by 2002.
300 
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