Bringing Order to Chaos: Last-Mile Delivery Costs and How to Reduce Them
Locus
JUNE 16, 2023
Say you purchase your coveted gadget online, eagerly tracking its journey from warehouse to your welcoming hands. Customer satisfaction and keeping costs in check rests on optimal last-mile delivery operations. In 2021, a wide range of major product categories saw online purchase returns, with rates varying from 8% to 88%.
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