Control Towers: If Only There Was A Clear Definition
Supply Chain Shaman
MARCH 5, 2019
We finished dinner. I pressed my neatly folded napkin to my lips. As we waited for coffee, silence hung heavy in the air. My client writhed in her seat and hung her head as she asked, “I read your article on control towers, but I am confused. What is an easy definition? I am embarrassed to ask, but we were discussing the topic at our board meeting yesterday, and I must admit that we have more confusion than clarity.”. I smiled. For me, this type discussion is the norm.