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Manufacturers have always struggled to know their customers. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. But, how do manufacturers turn their focus to the customer experience? Determine What Customers Want Today.
There is no consolidated system for accessing all the information related to business operations, which can lead to erroneous reporting and missed opportunities.” For example, manufacturing may be tasked to fill all orders which requires having inventory on-hand in distribution centers. 4] They are: 1. ” 8.
Jeff Erwin, VP of manufacturing at G&J Pepsi-Cola Bottlers , has been helping to accelerate the digital transformation while aligning with the company’s goals and mission to improve its operational efficiency and meet customer requirements and regulatory compliance challenges by tracking and measuring performance.
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