Reverse Logistics – What Happens to Stuff We Return?
Operations and Supply Chain Management
FEBRUARY 28, 2024
Brick-and-mortar stores also allow shoppers to return unwanted purchases. Dale Rogers, a business professor at Arizona State, gave a presentation with his son Zachary Rogers, a business professor at Colorado State, during which they said that winter-holiday returns in the United States are now worth more than $300 billion a year.
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