Reverse Logistics – What Happens to Stuff We Return?
Operations and Supply Chain Management
FEBRUARY 28, 2024
Last year, I attended a three-day conference in Las Vegas conducted by the Reverse Logistics Association, a trade group whose members deal with product returns, unsold inventories and other capitalist jetsam. The field is large and growing. When she tried to return it, Amazon told her to keep it, and refunded her $32.72.
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