Reverse Logistics – What Happens to Stuff We Return?
Operations and Supply Chain Management
FEBRUARY 28, 2024
RETAILERS TRY TO KEEP UP Returns are expensive for sellers, since shipping alone often costs more than the items can be resold for. Easy returns are like free shipping: They can be a deal-maker or a deal-breaker when a consumer is deciding where to shop, even though in both cases the cost is ultimately borne by the consumer.
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