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Managing for Daily Improvement: Bridging the Gap Across Teams and KPIs

Talking Logistics

Lean Six Sigma (LSS) thrives on the notion that there is always room for improvement, and it looks to eliminate defects that can hinder the flow of a process from moving toward its performance end goal. Due to the enhanced visibility of data and metrics across peer groups, sales leads have improved their customer service by walking prospective customers through the operations process and comfortably answering any queries on how success is measured.