How to Improve Net Promoter Score for Your Courier Company
Locus
MARCH 6, 2023
Net Promoter Score is the metric that measures customer experience, satisfaction, and loyalty. The NPS score was first introduced by Fred Reichheld in 2003. This likelihood of recommending the brand to others is what we call a Net Promoter Score (NPS) in the business. Without any delay, let’s jump right in!
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