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Is A Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

Supply Chain Shaman

A Demand-Driven Value Network as defined by AMR Research in 2007: A network that senses demand with minimal latency to drive a near real-time response to shape and translate demand. An example is the understanding of the shopper across the moments of truth in omnichannel strategies. We then began the discussion on outside-in processes.

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Retail is Ready to Have Fun

Enterra Insights

According to Dan Frommer ( @fromedome ), founder of retail newsletter The New Consumer , the future of retail is omnichannel. Segran explains, “[Eataly is] a high-end marketplace and food court selling Italian products that has been a runaway success since it launched in 2007, with revenues reaching $559 million before the pandemic hit.

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