Using Customer Delivery Personas as a Growth Tool
Multichannel Merchant
NOVEMBER 10, 2022
Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. 4: Time Is Their Currency. According to Capgemini research , retailers recover only $8.08 of the average $10.10
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