Remove 2030 Remove Customer Service Remove Metrics Remove Quality
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Announcing the Supply Chains to Admire for 2019

Supply Chain Shaman

It is not as simple as trading-off inventory, cost, and customer service. We selected these metrics based on correlation work with Arizona State University in 2012. The companies I work with struggle to set metrics targets. Imagine Supply Chain 2030. The focus is on Imagining Supply Chain 2030.

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Supply Chain Diagnostic: A Four-Step Process

Supply Chain Shaman

When a company contacts me to help them with their supply chain, the pain is usually a gap in customer service. Analyze Past Results in Customer Service. We draw a timeline on a conference room wall and using customer shipment and compliance data, we plot the issues with customer service and product outages.

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No Easter Bunny?

Supply Chain Shaman

The goal of the agile supply chain is to deliver the same cost, quality and customer service given the level of demand and supply volatility. Large-scale product write-offs or a quality problem? The overarching theme is to Imagine Supply Chain 2030. Agile Supply Chain. The agile supply chain is volatile.

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50 expert tips on logistics planning and strategy

6 River Systems

While it’s certainly important for each stakeholder to ensure they’re meeting deadlines and turning in quality performance, silos along the supply chain make it difficult to address inefficiencies in any meaningful way. This is just good customer service. “Many supply chain members simply pass the buck.