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Say Customer Service and Mean It

Supply Chain Shaman

OCTOBER 2, 2020

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. The two primary manufacturing sites are located in Salt Lake City, Utah, and Irmo, South Carolina. Brine continued, “There is a role for ERP. Our goal is to simplify the flows.

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Time for Value Chain 4.0?

Supply Chain Shaman

FEBRUARY 21, 2016

.” As I turned down my bed, amused by the coverage of the primary election results of South Carolina and Nevada on CNN. and thank South Carolina and promise to make America Great Again, I thought of the work of the German government on “Industrie 4.0.” Watching CNN in global travel is a bit comical.)

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